HR Operations and Systems Specialist

Do you have experience of HR systems development, administration and support? Are you passionate about improving systems and processes, enhancing user experience and delivering high-quality services?

About the role

We are seeking an experienced HR Systems Specialist to join our HR Operations team working 20.5 hours a week (Wednesday, Thursday and Friday).  Although we can accommodate working from home for this role after a period of training, flexibility to be on-site will be expected due to business needs.

This is an exciting opportunity to play a key role in the development, maintenance and continuous improvement of the University's HR and Payroll system, ensuring they remain efficient, effective and responsive to business needs.

You will lead on the delivery and enhancement of system functionality, including the implementation of new modules, upgrades, patches and system developments. Working closely with colleagues across HR and the wider University, you will be responsible for the design, configuration, testing and deployment of system solutions that improve processes, enhance data quality and support an excellent user experience.

The role will involve:

• Leading the implementation of HR system developments, upgrades and enhancements.
• Designing, configuring, testing and deploying system changes and improvements.
• Providing specialist system administration and technical support.
• Investigating, resolving and escalating complex system issues where appropriate.
• Reviewing and improving system processes, controls and data quality.
• Supporting the delivery of HR systems projects and change initiatives.
• Managing and communicating system upgrades, patches and new functionality to stakeholders.
• Identifying opportunities to improve efficiency, automation and service delivery across HR operations.

For an informal discussion to find out more about the role then please contact Rebecca Leach-Barry: by email at rebecca.leach-barry@plymouth.ac.uk or by telephone on 01752 588 237

What we’re looking for:

Ideally, you will:

• Have experience of the MHR iTrent HR and Payroll system, although applications are welcomed from candidates with experience of other HR and Payroll systems
• Possess strong problem-solving skills, together with the ability to translate business requirements into effective system solutions
• Be a proactive and collaborative professional with excellent communication skills and a commitment to delivering outstanding customer service
• Be equally comfortable working independently or as part of a team
• Enjoy identifying opportunities for improvement and making a tangible contribution to the effectiveness of HR services.

This is an excellent opportunity for someone looking to apply their systems expertise in a varied and rewarding role that combines technical knowledge, continuous improvement and stakeholder engagement.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Closing date:  12 midnight, Thursday 8 October 2026

Our Offer

We have a wide range of staff benefits available to employees, depending on eligibility:

• Generous annual leave: 25* Days Annual Leave (pro rata if part-time) plus Bank Holidays* & Closure Days*

*Pro rata if part-time/fixed term contract

A summary of our comprehensive benefits can be viewed here.

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