Student Records and Returns Officer

We are seeking an enthusiastic and highly organised individual to join the Academic Registry as a Student Records and Returns Officer.

Key responsibilities include:

• Maintaining the accuracy and integrity of student records.
• Monitoring and improving data quality.
• Administering student record systems.
• Coordinating monthly Individualised Learner Record (ILR) submissions.
• Working collaboratively with colleagues across the University to deliver an efficient service.

The Academic Registry plays a vital role in supporting the University's academic mission and student experience. This is an excellent opportunity for someone who enjoys working with data, solving problems and delivering excellent service. This role offers the opportunity to develop expertise in student data management, statutory returns and higher education administration while contributing to key institutional priorities.

We are looking for a proactive and organised individual with experience of working in a busy administrative environment.

You will have:

• Experience of working with databases or information systems.
• Strong analytical and problem-solving skills.
• The ability to manage competing priorities and meet deadlines.
• Excellent communication and interpersonal skills.
• A collaborative approach, including the ability to support and guide colleagues.

Previous experience of ILR returns or higher education administration is desirable but not essential, as training and support will be provided.

Informal enquiries should be directed to Hannah Ryan, Assistant Registrar (Student Data & Returns) at h.ryan@lboro.ac.uk.

For more information refer to the Job Description and Person Specification.

Candidates invited to interview can expect:

• A 30-minute assessment focused on Microsoft Excel and data-handling skills.
• A 30-45-minute panel interview with three members of staff.
• Two interview questions shared at least two days in advance.
• A printed copy of all pre-planned interview questions during the interview.

Staff from under-represented groups in higher education, including those from racialised minorities, who have a physical or invisible disability, or are neurodivergent, are particularly encouraged to apply.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional adjustments, you’d like to request please contact Hannah Ryan, Assistant Registrar (Student Data & Returns) at h.ryan@lboro.ac.uk We can also offer reasonable adjustments on the job.

Interview Date: Thursday, 19th November and/or Friday, 20th November.

Our Benefits
We’re committed to creating an environment where you can flourish. You’ll enjoy generous time off, including 14 university closure days and bank holidays, plus a holiday purchase scheme. Other benefits include flexible and hybrid working options, family-friendly support, world-class sporting facilities, and a wide range of financial, health, and sustainability perks. Discover more about our full range of rewards and benefits.

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