Quality Manager

UK Business College (UKBC) is an OfS registered private higher education provider committed to academic excellence, professional development and delivering a high-quality student experience. We aim to provide an inclusive, supportive and stimulating environment for teaching and learning, offering a range of internationally recognised qualifications that meet the needs and aspirations of students from diverse backgrounds.

We are currently seeking to appoint a Quality Manager on a full-time, permanent basis.

Job Overview

The Quality Manager will play a central role in maintaining and enhancing academic standards, educational quality and regulatory compliance across the College. The post will focus particularly on ensuring alignment with the requirements and expectations of the Office for Students (OfS), relevant awarding bodies, including Pearson, and the College's internal quality assurance framework.

Working closely with the Principal, Head of Quality, and the senior leadership team, the postholder will oversee the effective implementation, monitoring and continuous improvement of quality assurance processes, supporting the College in meeting its regulatory obligations and delivering positive outcomes for students.

The successful candidate will contribute to fostering a culture of continuous quality enhancement, ensuring that academic and professional service standards and the wider student experience remain central to institutional decision-making and development.

Key Responsibilities

Regulatory Compliance – Office for Students (OfS) and Awarding Bodies

• Maintain an up-to-date understanding of OfS regulatory requirements, including the ongoing conditions of registration and relevant regulatory guidance.
• Support the College in demonstrating continued compliance with applicable OfS conditions of registration, particularly those relating to academic quality, standards and student outcomes.
• Monitor and support compliance with the quality assurance and regulatory requirements of relevant awarding bodies, including Pearson.
• Conduct regular internal compliance reviews and audits, identifying potential risks, areas for improvement and appropriate corrective actions.
• Work collaboratively with academic and professional services teams to ensure that regulatory and awarding body requirements are embedded within institutional policies, procedures and operational practices.
• Support the coordination of external quality assurance activities, regulatory reviews and awarding body monitoring visits.

Documentation, Monitoring and Reporting

• Develop, maintain and review accurate records, policies and documentation relating to academic quality assurance, regulatory compliance and awarding body requirements.
• Prepare clear and comprehensive quality assurance and compliance reports for relevant College committees, senior management and external stakeholders.
• Monitor key academic quality indicators, including student retention, continuation, completion, achievement and progression, identifying trends and areas requiring intervention.
• Ensure that relevant documentation and supporting evidence are maintained and readily accessible for external reviews, audits and regulatory submissions.
• Support the preparation and coordination of institutional self-assessment, monitoring and quality enhancement reports.

Academic and Professional Services Quality Assurance

• Establish, implement and oversee robust quality assurance processes across the College's academic programmes, professional services, departments and campuses.
• Coordinate regular reviews of teaching, learning, assessment and professional services to ensure alignment with institutional expectations, awarding body requirements and relevant regulatory standards.
• Work closely with academic and professional services teams to identify opportunities for improvement arising from quality monitoring, student feedback, performance data, and assessment outcomes.
• Provide targeted support and intervention for academic and professional services areas identified through quality assurance processes as requiring improvement.
• Support the ongoing review and enhancement of academic and professional services policies, procedures and practices to maintain compliance and promote effective practice.

Staff Training and Development

• Provide guidance, training and development opportunities for academic and professional services staff on OfS requirements, awarding body regulations and institutional quality assurance processes.
• Support the development of staff understanding and application of academic quality standards, assessment practices and regulatory responsibilities.
• Work collaboratively with academic leaders to identify professional development needs arising from quality assurance activities.
• Promote the sharing of effective practice and the development of a positive institutional culture of quality enhancement.

External Quality Assurance and Regulatory Reviews

• Coordinate preparations for external quality assurance reviews, awarding body visits and relevant regulatory assessments.
• Ensure that appropriate documentation, evidence and institutional reporting are available to demonstrate compliance and effective quality management.
• Liaise with awarding bodies, external quality assurers and other relevant stakeholders as required.
• Monitor and coordinate institutional responses to external quality assurance findings, recommendations and required actions.
• Support the College in maintaining its readiness for regulatory scrutiny and external quality assurance activities.

Continuous Quality Enhancement

• Identify opportunities for continuous improvement across the College functions.
• Work collaboratively with academic leaders and senior management to develop, implement and monitor quality enhancement initiatives,
• Analyse academic performance data, student feedback and quality assurance findings to inform evidence-based improvement activities.
• Monitor and evaluate the effectiveness and impact of quality improvement actions,
• Contribute to institutional quality enhancement planning and the development of a culture of accountability, reflection and continuous improvement.

Qualifications and Experience

• Bachelor's degree in Education, Quality Management or a related discipline.
• Master's degree or relevant postgraduate qualification desirable.
• Proven experience in academic quality assurance, quality management or regulatory compliance within a higher education or further education setting.
• Sound knowledge and understanding of the OfS regulatory framework and its application to registered higher education providers.
• Experience of working with awarding bodies, particularly Pearson, and an understanding of their quality assurance and assessment requirements.
• Experience of implementing and monitoring internal quality assurance processes, including assessment, verification and quality improvement activities.
• Strong analytical skills, with the ability to interpret data, identify trends and inform institutional improvement.
• Excellent organisational, communication and report-writing skills.
• Ability to work collaboratively with academic teams, senior leaders and external stakeholders.
• A proactive, organised and solution-focused approach, with a commitment to maintaining high academic standards and supporting continuous improvement.
• Experience of working within Ofsted-regulated educational provision, including an understanding of relevant inspection and quality assurance requirements, would be advantageous as the College continues to grow and diversify its provision.

To apply, send your CV via the 'Apply' button above (e: recruitment@ukbusinesscollege.org).