Service Desk Manager
Warwick Employment Group - Engineering & technology
| Location: | Coventry |
|---|---|
| Salary: | £36,320 to £40,704 |
| Hours: | Full Time |
| Contract Type: | Fixed-Term/Contract |
| Placed On: | 23rd October 2026 |
|---|---|
| Closes: | 5th November 2026 |
| Job Ref: | WT16 |
Job Purpose
The Service Desk Manager oversees the University’s Estates and Facilities Service Desk, ensuring maintenance requests, job tickets and service reports are accurately recorded, prioritised, allocated and monitored through to completion. The role leads the team, coordinates maintenance activities, monitors performance and produces management information to support operational decisions, continuous improvement and minimal disruption to campus operations.
Contact information
For further information on this role please contact Neeve.garratley@warwick.ac.uk
Full details of the duties and selection criteria for this role can be found in the vacancy advert. You will be routed to this when you click on the 'Apply' button.
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