Deputy Head of Admissions (Postgraduate)

About the Role
Queen Mary University of London is seeking an exceptional and motivated Deputy Head of Admissions to play a key leadership role within our Admissions team.

Reporting to the Director of Admissions, you will lead a large and diverse team responsible for the delivery of a high-quality admissions service across postgraduate programmes with flexibility across all areas of Admissions. Working in a fast-paced and complex environment, you will oversee admissions operations, support strategic planning and ensure an outstanding applicant experience throughout the admissions journey.

The role combines operational leadership with strategic development. You will drive service improvement initiatives, use data and insight to inform decision-making and work collaboratively with colleagues across the University as well as external stakeholders to support the achievement of student recruitment objectives. You will also play a key role in developing staff across our Global Admissions Team in London, India and China, embedding best practice and ensuring that admissions processes remain efficient, fair, compliant and applicant-focused.

About You
You will be an experienced leader with substantial knowledge of higher education admissions and student recruitment. You will have a proven track record of managing large teams, delivering operational excellence, and leading complex projects and service improvements.

Most importantly, you will share our commitment to providing an exceptional experience for applicants and supporting fair, transparent and inclusive admissions processes.

About the Department
The Admissions Office sits within External Relations directorate and its primary focus is to recruit students with the qualifications and potential to succeed. The Office handles around 110,000 applications per year to undergraduate and postgraduate programmes. Working together with colleagues in academic Schools and professional services, we aim to provide a high-quality user experience for applicants and staff who support the applicant journey.

About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

Our reformer heritage informs our conviction that great ideas can and should come from anywhere. It’s an approach that has brought results across the globe, from the communities of east London to the favelas of Rio de Janeiro.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

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