Student Experience Coordinator (London)

Hours: 37.5 hours per week
Location: University of Sunderland in London campus, 4 Harbour Exchange Square, Canary Wharf, E14 9GE (minimum 4 days per week on campus)

Key Dates:

Applications close: Sunday 15 November 2026, midnight

Shortlisting: w/c 16 November 2026        

In-Person Interviews: w/c 30 November 2026

Candidates start date: January 2027

About us

University of Sunderland Students' Union exists so that students can shape their own university experience. Our London team is small and highly collaborative, and the work we do makes a real difference to how students experience university. We're building a Union that London students genuinely feel is theirs, where they lead what happens, raise the issues that matter to them, and see change as a result.

About the role

As one of two Student Experience Coordinators in London, you'll support students to run their own societies, campaigns and academic representation. Your work will include:

• Training, coaching and supporting student leaders, including Course Reps, Student Voice Reps, society committees and our elected Officers
• Supporting Officers and student volunteers to run listening campaigns and turn what they hear into action
• Running a clear, accessible Course Rep system and supporting inclusive, well-attended elections
• Helping students set up and grow societies and deliver safe, high-quality events
• Supporting Welcome activity at the start of each intake
• Building and maintaining positive working relationships with University colleagues, so that student leaders are heard and the systems we share with the University work well for students
• Keeping records, data and processes in good order so that student leaders have what they need to make a case for change 

You'll work closely with your fellow Coordinator, our elected Officers, University colleagues in London and the wider Students' Union team in Sunderland.

Students' union experience isn't required. We'd love to hear from people with backgrounds in youth work, community groups, education, the charity sector or anywhere else you've supported people to lead.

How to apply

Please read the full job description and person specification. In your application statement, show how you meet each of the essential criteria, using real examples where you can.

If you'd like an informal conversation about the role before applying, please get in touch with Heather Doon, Head of London, at heather.doon@sunderland.ac.uk.

We particularly welcome applications from people who reflect the diversity of our London student community.

Shortlisted applicants will be invited to an in-person interview.

Please note, we are unable to provide visa sponsorship for this position.

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