Engagement and Operations Officer, Capacity Building

Purpose of the Post

We are seeking an enthusiastic, organised and relationship-focused Engagement and Operations Officer to support the delivery and growth of HDR UK's talent development programmes.

This varied role combines programme operations, stakeholder engagement, community building and outreach. You will help ensure programmes run smoothly and deliver an excellent experience for participants, while building strong relationships with interns, scholars, alumni, host organisations, universities, employers and other partners.

As a key point of contact, you will support participants and partners throughout their engagement with HDR UK, helping them access opportunities, navigate programme activities and feel connected to a wider professional community.

You will also contribute to programme growth by identifying and engaging new host organisations, partners and prospective participants. This includes representing HDR UK at events, careers fairs and conferences; delivering presentations and webinars; and supporting communications that promote programme opportunities and impact.

The ideal candidate will have excellent organisational skills, strong attention to detail and confidence in building relationships with a wide range of stakeholders. You will be proactive, collaborative and committed to widening access to opportunities in health data research.

Main Responsibilities

Programme Operations and Delivery

• Support the planning and delivery of talent development programmes, ensuring activities run smoothly and efficiently.
• Coordinate participant recruitment, onboarding, communications, events and programme administration.
• Maintain accurate records, documentation and reporting processes.
• Support financial administration, procurement and compliance with organisational policies and procedures.
• Identify and resolve operational issues, escalating risks where appropriate.

Participant Engagement and Support

• Act as a key point of contact for participants, providing timely information, guidance and support.
• Help create an inclusive and positive participant experience throughout the programme lifecycle.
• Coordinate networking, learning and development activities that enhance participant outcomes.
• Encourage ongoing engagement with alumni and wider HDR UK opportunities.

Stakeholder and Partner Engagement

• Build and maintain strong relationships with host organisations, universities, employers and partner organisations.
• Support the recruitment and onboarding of new hosts and partners.
• Develop effective communications to keep stakeholders informed and engaged.
• Identify opportunities to strengthen partnerships and encourage repeat participation.

Outreach and Community Building

• Represent HDR UK at careers fairs, conferences, webinars and networking events.
• Deliver presentations and information sessions to promote programme opportunities.
• Support marketing and engagement activities that attract diverse participants and partners.
• Foster an active and connected community of participants, alumni and stakeholders.

Monitoring, Evaluation and Continuous Improvement

• Collect and analyse participant and stakeholder feedback.
• Support the production of reports, case studies and impact stories.
• Monitor programme activity, outcomes and key performance indicators.
• Contribute ideas and improvements to enhance programme quality, reach and impact.

Team and Organisational Contribution

• Work collaboratively across HDR UK to support programme objectives and organisational priorities.
• Prepare briefings, updates and recommendations for internal and external stakeholders.
• Contribute to project planning, partnership development and programme sustainability.
• Represent HDR UK professionally in all interactions and engagements.

For the full job description, please click this link.

Please apply via the ‘Apply’ button above.

Closing date: 12^th November 2026 – 5:00PM

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