Museum Shop Assistant

Location: Oxford University Museum of Natural History, Parks Road, Oxford OX1 3PW

Hours: 14.6 hours per week (0.4 FTE), Thursdays and Saturdays

About the Role

You will join the retail team at Oxford University Museum of Natural History, home to internationally important collections and a welcoming destination for visitors. The Museum shop is an important part of the visitor experience, offering a growing range of distinctive products.

You will provide friendly, professional customer service, help maintain creative and attractive displays, replenish stock and support the smooth day-to-day operation of the shop. Working with the Shop Manager, you will follow cash-handling and till procedures, assist with stock pricing and coding, complete end-of-day cash reconciliation and contribute to annual stock-takes. Additional shifts may be available during busy school holidays, and some Bank Holiday working is required.

This is a permanent part-time post, working 14.6 hours per week. The anticipated working pattern is Thursdays and Saturdays. Due to the nature of this post, the successful candidate will be required to undertake a satisfactory Basic Disclosure and Barring Service (DBS) check due to access to Museum collections.

About You

You will have excellent customer service skills, a good general level of education or equivalent experience, and experience of retail and maintaining profitable trading. You will bring cash-handling experience, familiarity with computerised accounts and strong organisational and time-management skills. You will be a confident, flexible team player who can also work independently, respond to fluctuations in visitor numbers and take a creative approach to developing the Museum shop. Experience in a museum or gallery, an interest in natural history, Excel skills or a second language would be advantageous.

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk. 

How to Apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Laura Ashby, who can be contacted with enquiries relating to the role (laura.ashby@oum.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (GMT) on Wednesday 18 November 2026 can be considered. Interviews are expected to take place on Friday 27 November 2026.

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