Facilities Support Assistant

We are looking for a Facilities Support Assistant at the University of Oxford to join our Facilities Management (FM) Team. You will play a key part in ensuring that our buildings are safe, clean, and welcoming for everyone who studies, teaches, and works here.

Location: Radcliffe Observatory Quarter (ROQ), Oxford
Salary: Grade 3, £28,050 - £28,971 per annum
Contract: Full-time (36.5 hours), Fixed-term (12 months) 

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world's leading university for eleven consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy. 

Estates Services maintains approximately 450 University buildings, creating safe, welcoming environments that support teaching, research and University life. 

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

You’ll help keep University buildings running smoothly, preparing teaching spaces and meeting rooms, supporting events and responding to building users’ needs.

Working within the Facilities Management team, you’ll undertake routine building checks, identify maintenance issues and deliver helpful, professional customer service.

Based at the Radcliffe Observatory Quarter, you’ll receive training in building systems and safety procedures. Hours normally fall between 8am and 6pm, with some flexibility to meet operational needs.

About You

We welcome applications from candidates who demonstrate:

• Excellent customer service and communication skills.
• Basic IT skills, including email and online searches.
• Willingness to learn building systems and undertake training.
• A professional, helpful approach to visitors, colleagues and contractors.
• Good timekeeping and reliability.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Tuesday 24 November 2026.

Interviews will take place in week commencing Monday 30 November 2026, and will be held face-to-face.

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