Technical Writer

European Molecular Biology Laboratory (EMBL)

Location: EMBL-EBI Hinxton
Contract Duration: 3 years
Grading: 5 (monthly salary starting at £2,552 after tax). For more information about pay and benefits click here

Job Description
We are looking for a technical writer to develop EMBL-EBI’s web, social media, intranet and general documentation around our IT activities. The European Bioinformatics Institute (EBI) is part of the European Molecular Biology Laboratory (EMBL) and a world-leading bioinformatics centre providing biological data to the scientific community with expertise in data storage, analysis and representation.

The successful candidate will join the Technology and Science Integration Team at EMBL-EBI located on the Wellcome Trust Genome Campus near Cambridge in the UK, working in the Technical Services Cluster (TSC). The TSC manages EMBL-EBI’s IT infrastructure and the successful candidate will work with the managers and staff in TSC to develop how we communicate our work to our internal and external stakeholders through a range of channels. You will be expected to work with the TSC management team to:

  • Develop a communications strategy (including, internet, intranet, social media), in collaboration with EMBL-EBI’s own communications team, for how TSC interacts with its internal and external stakeholders (including our user community) for service changes, news announcements and service interruptions.
  • Work with the internal Web Development team to ensure that the TSC intranet and internet presence supports the defined communications strategy and to develop and maintain these web spaces.
  • Identify, prepare and disseminate through appropriate channels suitable copy relating to new service developments, new equipment or new projects that may need to be communicated within the TSC, across EMBL-EBI or more broadly in the community.
  • Work with the technical staff within TSC to review and update the online user documentation and any relevant training material relating to the services they manage to provide high-quality easy to understand material.
  • Prepare and maintain promotional material (e.g. presentations, handouts, posters, white papers, reports, videos, etc.) relating to the IT activity within EMBL-EBI in conjunction with relevant TSC technical and managerial staff and EMBL-EBI’s own communication team (e.g. house style, graphics, printing). 

As part of the European Molecular Biology Laboratory (EMBL), we are a non-profit, intergovernmental organisation funded by 23 member states and two associate member states and proud to be an equal-opportunity employer.

Qualifications and Experience

Required:

  • Degree level or equivalent qualification/experience in an IT related area that allows you to understand the work of TSC and the opportunities to communicate these into a winder societal context.
  • Ideally 3 years experience as a technical writer with a demonstrated ability to proof read and write compelling copy (please provide samples – e.g. technical documentation, case studies, opinion articles) across a number of channels (e.g. web, social media).
  • Experience of communicating and working via email, phone and F2F with technical experts (e.g. IT staff) in a demanding field (e.g. in a science community).
  • Excellent communication skills (verbal & written English) that allows you to produce compelling copy and so as to operate effectively within international teams.
  • Ability to manage, balance and re-prioritise your time over a programme of activity to drive individual tasks to a conclusion within deadlines.
  • Be self-motivated and capable of working both independently and with teams both within and external to EMBL-EBI.
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