Senior Client Relationship Manager, Executive Education

As a pivotal member of our Sales and Customer Relations Team within Executive Education, we are seeking a Senior Client Relationship Manager to drive growth and foster enduring relationships with large and medium-sized organisations globally. Our team is committed to doubling revenue in three years and establishing our presence as a leading player in the global Executive Education market.

Reporting to a Client and Market Director, the Senior Client Relationship Manager will lead sales initiatives within a designated region or territory, focusing on both existing client relationships and cultivating new partnerships. With a revenue target of approximately £1m to £1.5m per year, this role requires proactive prospecting, strategic relationship development and effective collaboration with internal teams to deliver exceptional client experiences.

Key responsibilities:

• Drive the sales process from qualification to proposal writing, negotiation and programme mobilisation, ensuring a smooth transition for clients.
• Collaborate closely with Faculty, Commercial and Learning Innovation and Impact Teams to lead bids and proposals effectively.
• Promote our Open and Online Programmes and refer clients to other School offerings as appropriate.
• Serve as a role model for sales excellence, continuously improving sales techniques and client relationship management skills.
• Maintain detailed records of interactions using CRM and other systems, progressing leads through the sales process.

You must possess a strong track record of leading client relationships and cultivating sustainable connections with senior stakeholders in large organisations, alongside proven experience in selling transformational learning programmes by leveraging academic research and market intelligence. You should also have a history of exceeding revenue targets through proactive sales strategies, demonstrating expertise in consultative sales processes, including qualification, proposal writing and effective pitching.

Further information on this role can be found in the job description.

We offer very generous benefits, some of which are:

• Generous holiday allowance of 38 days including bank holidays
• Hybrid working
• Membership of the Oxford staff pension scheme
• Discounted bus travel
• Subsidised onsite catering
• Cycle loan scheme
• Plus, many other University benefits

For further information or to how to apply, click the ‘Apply’ button above.

The closing date for applications is 12 noon 13 May 2024. First round interviews will take place on 16 May and second round interviews will take place on 21 May.

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