Pastoral Student Manager

BPP University Limited

Who we are

The BPP Professional Education Group is a global education provider delivering world-class professional qualifications.  The group delivers undergraduate and postgraduate degree programmes and professional qualifications across the UK, internationally and through innovative online learning platforms.

BPP University Law School has over 20 years’ experience in delivering professional legal qualifications and we have proudly earned our place as one of the largest law schools in the UK. We are the firm favourite for law with over 60 leading law firms exclusively choosing us to train their future solicitors, and are selected by these firms above other law schools because of the professional relevance of our education and the enviably high standard of our teaching, facilities and materials.

What you’ll do

You will be responsible for ensuring that all students registered on the LLB & GDL Programmes receive a high quality pastoral support service.  We are looking for applicants to be part of the team.  Applicants will promote and deliver support for a diverse body of students. A high degree of adaptability is required for this position.

The successful applicant will assist and work with the Head of Pastoral Care and other members of the LLB & GDL Senior Management Team on all relevant academic and pastoral care issues relating to LLB & GDL students. Given the nature of this role a high degree of discretion is required.

This role provides an ideal opportunity for staff with a deep interest in pastoral care issues within Higher Education to develop both their experience skills.

Role requirements

  • People-focused;
  • Ability to support and assist students in an educational environment;
  • Excellent customer service skills;
  • Ability to manage problems and find appropriate solutions;
  • Excellent communication and presentation skills;
  • Good organisation skills and a high degree of accuracy;
  • Ability to work within a close knit team;
  • Good IT Skills (Excel, Databases, conference/web software; Adobe connect);
  • Ability to work under pressure and apply flexible solutions;
  • Strong administration skills;
  • Ability to prioritise and multi-task

What we offer

BPP exists to help people make the most of their talents – just ask the students who study with us every year.  We aim to have an equally positive impact on our employees' careers by providing the culture, career development opportunities and extra benefits to inspire you personally and professionally.

BPP invests heavily in your career development – you will have free access to all of BPP's courses – from gaining an ACCA accountancy qualification, in-house leadership and management training or wide range of personal and professional development opportunities to a Graduate Diploma in Law, you can take your career in any direction you like.

Add to this a comprehensive benefits package, including 25 days’ holiday, private medical insurance, life assurance, group personal pension plan, childcare vouchers and the cycle to work scheme, and you’ll find the BPP Professional Education Group a great company to work for.

To find out more about working at BPP, please visit

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