Human Resources Officer

• Direct managers and employees to appropriate guidance channels and act as a point of escalation for key HR matters or issues that arise
• Assisting and advising on Performance Management, Disciplinaries, Grievances, Dismissals and Contractual Issues within the campus or business areas
• Help the Operations Team administer and maintain all HR operations workflow such SOP’s, training manuals, compliance trainings workshops and manager guides; Employee Relations (ER) case logs and sickness issues.
• Manage and support the various HR projects and contributing to sustained operational effectiveness.
• Acts as a single point of the contact for the employees and liaise with line managers.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Develop and maintain strong relationships with all staff to achieve high levels of trust, respect, and professionalism.
• Provide Generalist HR services to staff and campus.
• Work closely with recruitment team to direct and participate in the interview process, scheduling, and onboarding of new candidates.
• Ensure new hire induction is carried out for all new joiners.
• Liaise closely with central HR team to ensure all HR policies and practices are followed out and implemented.
• Culturally aware and possess the ability to influence and guide at all levels.
• Promote and encourage positive employee experiences, culture, and engagement.
• Right to work, verification of documents.
• Provide campus tours and ensure new joiners are settled.
• Ensure the delivery of core HR services.

Requirements

• Bachelor’s degree in Human Resources or related experience
• Efficient HR administration and people skills
• Fantastic knowledge of HR functions and best practices
• Excellent written and verbal communication skills
• Works comfortably under pressure and meets tight deadlines
• Proficient with Microsoft Office Suite and related HR software 
• Remarkable organisational and conflict management skills
• Strong decision-making and problem-solving skills Desirable
• Desirable - CIPD, or equivalent educational achievement (Level 5) plus experience.

Type / Role:

Subject Area(s):

Location(s):