Quality Assurance (QA) Manager (in Higher Education)

Role Type: Professional

Location: London (Sceptre Court/Aldgate) - Hybrid

• Are you someone that works in quality and would like to take the next step in your career?
• Would you like to work at a growing institution and take the lead on quality related policies and procedures?
• Does working in an exciting and growing team appeal to you? If so, this role could be for you. 

Who we are:

London College of Contemporary Arts (LCCA) is a dedicated institution specialising in business management, creative business and leadership & management programmes, where we foster the entrepreneurial spirit in our students! 

With LCCA’s pedagogic approach to experiential blended learning, coupled with our broad network of industry connections and aided by our association with University of the Creative Arts (UCA) including, various well-established industry brands, we empower our students get a real-world learning experience by working within the business world or creative industries and shaping a career in the sector. 

At the very heart of our vision is a student-centred learning and teaching methodology which is progressive, forward-thinking, modern, and designed to meet our learners’ needs. 

LCCA courses are unique in that, they may be taught across the week (in the day); in two evenings in the week and at the weekend and follow a blended learning approach. We currently have full-time and part-time, evenings and weekend-only opportunities available that can be discussed at the interview to match against your preference and lifestyle! 

What we offer our colleagues: 

• A Hybrid working model – we encourage and promote flexible working to aid productivity and a healthy work-life balance.
• My Rewards Hub – handpicked discounts and deals from a wide and ever-growing list of providers
• Employee Assistance Program (EAP) – a dedicated 24/7 access platform
• We support and promote our colleagues in achieving various academic and CPD opportunities via PGCert HE and Advanced HE fellowships.
• Training & Development opportunities on offer – this ranges from digital badges, in-house workshops, seminars hosted by world renowned subject matter experts.
• Networking opportunities: Build connections with industry experts, attend conferences, and ample opportunities to step-out in the real world and collaborate.
• A great Refer-A-Friend (RAF) scheme in operation.
• Socials via ‘GOSH’: We love to celebrate events, our successes, recognise our colleagues for their contribution.
• Eye Care Vouchers.
• Various benefits on offer from the being part of Global University System (GUS) education network. 

LCCA is part of Global University Systems (GUS) which is an international network of higher-education institutions brought together by a shared passion for accessible, industry-relevant qualifications. Our institutional culture was built upon our history and values. Our shared values­ – student, focus, communication, collaboration, respect, competence, entrepreneurship, and integrity – are more than aspiration. We display and expect these beliefs and behaviours from our colleagues equally. 

THE ROLE: 

The Quality Assurance (QA) Manager will support the Head of Quality Assurance in the management of the Quality Team, as well as the management and implementation of quality processes at LCCA. This will include course validation and review, management and implementation of the assessment board processes, academic monitoring, academic and regulatory frameworks, student engagement, mitigating circumstances, student complaints and appeals, academic misconduct, and committee servicing. 

The postholder will work closely with the Head of QA, Academics and Administrative staff in relation to the quality processes, providing advice and guidance where needed. The role will also include working closely with staff at the validating partner, UCA. 

The postholder will also act as line manager to the QA Team, managing workloads, performance, providing training, and other day to day activities. 

Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted.

It’s quick and easy to apply for a role at LCCA. Just click on the apply button above. All you’ll need is an up-to-date CV and a covering letter outlining your interest in the role and how you meet the person specification / role’s criteria required for the role.

We acknowledge receipt of your resume for a position at LCCA and sincerely appreciate your interest in our company. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

LCCA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.