Residential Coordinator

We have two vacant posts. One post is full time and permanent, working 35 hours per week based at Alexander Fleming Hall located in Hoxton. The second post is full time, working 35 hours per week and fixed term until March 2025 located at Harrow Hall in Harrow Campus.

Please indicate in your application form which position you are interested in applying for.

You will provide essential reception duties, welcoming residents, guests, contractors, and visitors to the Halls of Residence. You will be the first point of access for residents at reception.

The roles will monitor maintenance within the Halls and liaise with Campus Building Managers and contractors to ensure maintenance tasks reported by students are completed. The roles will also be responsible for accepting post/parcels from various couriers, sorting the postal deliveries, and informing residents. The Residential Coordinators will also be responsible for addressing any fire alarm activation, reporting any emergencies to the Residential Life Management and participating in weekly fire alarm testing.

This is a varied and challenging role, which requires an approachable and polite manner, with excellent communication and written skills with customer service experience and the ability to support our residents and guests living in the Halls of Residence.

The postholder will be expected to have a good standard of education to GCSE standard (or equivalent) and IT literacy including competence in Microsoft Office applications and the ability to use residential systems. There will be times when you could be asked to work at various locations, covering staff absence/annual leave.

The role will involve liaising with a wide range of university staff and students and previous experience working in a University Accommodation/ Reception environment.

To apply for this vacancy please click the 'Apply' button above. Further information can be found in the job description and person specification, which can be accessed through link below.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Closing date: midnight on 04 April 2024

Interviews are likely to be held on: 26 April 2024

Administrative contact (for queries only): Recruitment@westminster.ac.uk  

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