Training and Conferences Officer (Digital)

Hours: Full-time, 35 hours per week; usual working hours are Monday to Friday, 09 to 17 – flexibility to support trainings and events outside of these hours is required.

Salary: £30,160 per annum FTE, plus 6% contributory pension scheme

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website: http://www.annafreud.org/about/.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Training and Conference Officer will sit within the Education and Training Division at Anna Freud, which provides a wide range of learning opportunities for people in the sphere of mental health, from short courses, events, diplomas and post-graduate courses.

They will join a friendly and supportive team working on digital transformation, and specifically on implementing a new Customer Relationship Management (CRM) - Salesforce and Learning Management System.

They will work closely with colleagues from other teams and divisions, supporting the design, testing, development and maintenance of new systems. They will work closely with the Training, Conferences and Events Team on gathering requirements, creating and overseeing team-specific processes and resolving CRM issues.

The ideal candidate should have previous experience of working in a fast-paced environment. Some previous experience of Salesforce is desirable. They will have strong organisational and analytical skills and good communication skills for liaising with a wide range of stakeholders.

Please email recruitment@annafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer– we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

12-month fixed term

Closing date for applications

Midday (12pm), Tuesday, 9 April 2024

Notification of interview

Shortlisted applicants will be notified no later than Friday, 12 April 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Wednesday, 17 April 2024

How to apply

Please click on the 'Apply' button above to register an account and apply online. We are unable to accept CVs and kindly request no contact from agencies.

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