Location: | Leeds |
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Salary: | £23,150 23150 pro rata, pa (£12 per hour) |
Hours: | Full Time, Part Time |
Contract Type: | Permanent, Fixed-Term/Contract |
Placed On: | 3rd April 2024 |
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Closes: | 17th April 2024 |
Job Ref: | LUM353/1145 |
About the Role
The Adult, Community and ESOL Team deliver a range of exciting courses to our diverse learners in the heart of our community. From Maths and English to flower arranging and dress making there is something for everyone!
We are recruiting a Customer Service Assistant for our front of house team to provide services across our community campuses. We're looking for a committed and vibrant professional who is able to engage with and support our learners.
Never worked in a college? That's okay! We're looking for your skills, experience, and ability to make our students feel welcome in our centres acting as the first point of contact and face that they see. Our Campuses are: North Street, Beeston, Deacon House, Eastgate and Enfield.
The post will be primarily based at our Enfield Centre but you will work across all our sites. We will consider full or part time hours (salary will be pro rate if part time hours) across our working day of 8.30am – 4.30pm Monday to Thursday, 8.30am - 4pm on Fridays, which can be discussed during the interview process.
What You Will Do
About You
Benefits
There are plenty of benefits available to our staff members, here are just a few:
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.
We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.
We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity & Inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential. Diversity is important to us, but inclusion is equally, if not more important. It’s not just about having the representation but also providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
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