2 Student Centre Administrators

The Royal Central School of Speech and Drama are seeking two Administrators to provide student facing administration and support the day-to-day operations of the School’s Student Centre.

The Student Centre is the home of Central’s student support services, which include the Neuro-Inclusion and Disability Service (NDS) and the Student Advice Service (SAS). These two roles would administratively support the work of their respective service and work closely together as the front of house for the Centre. There is an expectation that the two role-holders will engage with mutual cover and work collaboratively in administrating the Student Centre.

Applicants can apply for either one of these two roles or both. Please note that essential and desirable criteria vary for each role. Applicants should include any preference towards either or both roles in their personal statement: if no preference is mentioned, you will automatically be considered for both roles.

Central is an international leader for professional drama, theatre and performance-related courses and you will have the opportunity to work with students and staff at our campus located at Swiss Cottage. This role will be delivered primarily in-person on campus, with some flexibility for from home working. 

Student Centre Administrator (NDS)

Full time, 1.0 FTE, Permanent

Salary Grade 4 £32,516 - £35,822 per annum including London Weighting. 

As the Student Centre Administrator (NDS), you will be responsible for managing the day-to-day administrative operation of the Neuro-Inclusion and Disability Service and Student Centre. You will provide a friendly, responsive and sensitive front-line service to the student population as a member of the Student Centre team.

In order to be successful in this role you will: 

• Have a proven track record of managing complex administration, 
• Understand and have knowledge of the DSA processes, experience of processing financial paperwork and disability data. 
• Be adept at working with a variety of stakeholders and dealing with students in crisis.   

Student Centre Administrator (SAS)

Full time, 1.0 FTE, Permanent

Salary Grade 4 £32,516 - £35,822 per annum including London Weighting. 

As the Student Centre Administrator (SAS), you will be responsible for managing the day-to-day administrative operation of the Student Advice Service and Student Centre.

The role is fast paced and wide-ranging, with a particular emphasis in the area of student well-being. Duties will include providing frontline support to all students, providing reliable administrative support to staff within the Student Centre (including; the Health, Wellbeing and Support for Study Procedures, informal Complaint and Disciplinary matters, note taking sensitive meetings, Intercollegiate Halls room allocation, the Hardship fund applications and Crisis Loan process, student status letter requests, SAS inbox management, Support Advisor triaging, to name a few).

Disability Confident Scheme

Central will shortly be launching the Disability Confident Scheme. This recruitment campaign forms part of a pilot to help us structure our 'Disability Confident Committed' framework. This is a government initiative aimed at promoting equal employment opportunities for disabled people and to create a workplace that is welcoming, inclusive and supportive.

We actively encourage disabled people to apply for our job vacancies, and we welcome applications from candidates with all types of disabilities. As part of the Disability Confident Scheme, we commit to offering an interview to a fair and proportionate number of disabled applicants that meet the minimum selection criteria for the job. To be considered for an interview under this scheme you must have:

• a physical or mental impairment, or a long-term health condition which has a substantial and long term (over 12 months) adverse effect on your ability to carry out normal day to day activities.
• demonstrated in your application that you meet the minimum job criteria as set out in the advert or person specification for the post.

We are committed to diversity and inclusion and welcome applications from individuals of all backgrounds. We particularly welcome applications from people with disabilities, including neurodivergent candidates, LGBTQ+ and Global Majority backgrounds as they are currently underrepresented within the sector and within Central.

HOW TO APPLY

Please click the 'Apply' button above.

Please ensure you have read our privacy statement before you send your application forms to us.

If you would like to make an application for the either Student Centre Administrator (NDS) and/or Student Centre Administrator (SAS) please send your application forms to: jobs@cssd.ac.uk by midday on 18/04/24.

It is anticipated that interviews and assessments will take place on 15^th and 16^th May 2024.

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