Receptionist

If you have experience providing reception services, good IT skills and an interest in a student-facing role in the Careers and Employability Service at the University of Kent, this full-time position on our Canterbury campus could be ideal for you.

Joining a committed and supportive team, you will provide reception support to the department, responding to enquiries via telephone, email, and face to face. The role will also involve a range of administrative responsibilities to ensure the delivery of an efficient reception service for students, staff and external visitors wishing to engage with our services.

As Receptionist you will:

• provide effective cover to the Reception desk of your designated area, ensuring enquires are dealt with in a sensible and approachable way
• accurately record information pertaining to interactions with Student Services by students, staff and externals, to ensure University records are kept up to date
• provide general administrative support to facilitate the smooth running of the department
• work with other administrative staff to ensure the evolving needs of the Department are met, including booking rooms and servicing meetings, data inputting and supporting events

To succeed in this role you will need:

• GCSE grade A-C (9-4) English and Maths or equivalent
• IT training including Word, Outlook, Excel
• previous experience of providing reception services in a similar environment
• to be adaptable to change with a positive attitude toward a constantly evolving environment

The award winning Careers and Employability Service (CES) at the University of Kent offers a range of information, advice and guidance services free-of-charge to undergraduate and postgraduate students at the University. These services encompass many aspects of career development and planning and provide the opportunity for students to realise their vocational potential.

Please see the links below to view the full job description and also to apply for this post. If you require further information regarding the application process please contact the People Services Team on peopleserviceshr@kent.ac.uk quoting reference number OTR-199-24.

Please note - Applications must be made via the University’s online application system. CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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