International Student Support Advisor

Working within the flagship Centre for Student Life it’s an exciting time to work in Cardiff University’s Student Life Division. 

This role will be working within the Student Visa Support team which is part of Student Advice and Money within Student Life. We are seeking to recruit an experienced Immigration Adviser with a background in providing professional advice and guidance to students regarding immigration advice.

The successful candidate will need to demonstrate the ability to provide accurate and confidential advice on visas and immigration to students and their dependents. This support may be in person, over the telephone or video conferencing and/or via e-mail. They will be expected to complete casework to a high standard as is appropriate to the client’s needs and those of the institution. The post holder will be responsible for maintaining accurate case notes and statistical information as required.

To be successful you will have in depth knowledge and understanding of student visas and immigration for international students. You will be required to provide advice on visas and immigration for international and EU students, both current and those on our pre-sessional language courses, and to our International Study Centre students who will be progressing onto their substantive undergraduate and postgraduate courses. You will be expected to keep up to date with all relevant legislation relating to student visas and immigration and the University academic regulations, policies and procedures.

You will also be responsible for delivering talks, workshops and publications to students and staff throughout the University.

You will be working within the wider Student Advice and Money team which also includes Student Funding and Advice and Student Money Support. Student Advice and Money is part of the Student Life Division with exciting opportunities to work collaboratively and as part of multi-disciplinary teams on a range of student focused projects.

This post is full-time (35 hours per week), fixed term for 24 months.

Salary: £39,347 - £44,263 per annum (Grade 6)

When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number.

Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays), pro rata for part time staff, local pension scheme, a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.

Closing date: Sunday, 12 May 2024

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

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