Senior Systems Engineer

About The Job

Interview Date: 30 May 2024

The University of Northampton’s Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university.

The post holder will work with university staff, the Executive, and IT subject matter experts to maintain the infrastructure and continually improve the systems and processes we have in accordance with the university’s aspirations and IT strategy.

We are looking for an individual to join the infrastructure team at Northampton University. You will have a high degree of technical knowledge and enjoy working with a hands on approach in a fast-paced educational environment. We will be looking for you to get involved in the following areas as part of the infrastructure team. 

The working hours are 37 hours per week, with an occasional on call rota and some out of hours working requirements. 

A generous holiday entitlement of 25 days per annum plus an additional 5 days after 5 years continuous service, plus bank holidays, plus University closed days.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About You

You will have a relevant IT qualification or be able to demonstrate suitable experience, ideally holding an ITIL V3/4 certification.

You will have all or a mixture of skills from the following areas:

• Windows Server 2016/2019/2022
• Active Directory & Group Policy 2012r2/2016
• Exchange 365 Online
• Office 365 Environment
• Hyper Converged Infrastructures (Storage Spaces)
• Virtual Infrastructure VMWare, Hyper V, Nutanix
• Linux/Unix administration
• Mimecast Web and Email
• Backup and recovery / DR Testing
• Service Monitoring
• Identity Management (IDM)
• MS Certificate Services
• Azure/AWS and AZURE MFA security configuration
• PowerShell scripting

You will be able to demonstrate at interview that you have experience working as part of a team, while giving exceptional customer service to end users.

Knowledge/experience of project management processes and delivery of project elements.

Experience at undertaking operational activities, such as support, monitoring and trouble shooting incidents.

Qualifications

Essential:

• Relevant Professional IT Certification or experience in similar role

Desirable:

• ITIL V3/4 Foundation certified

IT Services

The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services of the university. 

The teams include:

• Customer Services and Support
• Technology Operations
• Application Services
• Cyber Security
• Change and Relationship Management

The department runs a large IT service operation, with a large operational budget and capital budget. We are currently progressing a program of works transforming.

Right To Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview.

Equality

We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change.

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/