IS Graduate Apprentice Analyst

The Role and the Department

The Computing and Information Services (CIS) has an annual operational budget in excess of £12m, multi-million pound programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Technical Services (TS); Information Services (IS), and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found at Digital Strategy - Durham University CIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who are demonstrable in their team work ability. The department works in a hybrid capacity depending on the job role and individual personal requirements. As an IS Graduate Apprentice you will be involved with activities associated with maintaining the day to day operation and on-going development of Computing and Information Services (CIS) via delivery of projects.

Assigned to one of the IS teams, during the course of the apprenticeship you will maintain a high level of IT services throughout the University, assisting students, staff, visitors in their use of Durham University IT systems.

You will undertake activities relating to, and work with increasing independence in relation to:

• Software design
• Software development
• Software testing
• Software integration
• Software configuration
• Software support and troubleshooting
• Data and analytics
• User experience analysis, design, and evaluation
• Content authoring and publishing
• Security operations
• Incident ownership and management
• Reporting

The post holder will be sponsored to undertake further study that will lead to the award of either a Level 4 or Level 7 qualification in one of the following subjects:

Level 4:

• Data Analyst

Level 7:

• Artificial intelligence (AI) data specialist
• or
• MSc Digital and technology solutions specialist

The decision as to what level of study will be undertaken, and the topic to be studied, will be determined by the post holder’s previous study and work attainment experiences, and acceptance by the training provider to offer a training place.

Further information about the role and the responsibilities is at the bottom of this job description.

Advert information