Handyperson Supervisor

Would you like to join our professional housekeeping team? They are responsible for ensuring our award-winning accommodation, lecture theatres and conference rooms, hospitality outlets, flats and public areas all used by staff, students during term time and then conference guests and holiday makers in vacation periods are maintained to our high standards.

If you feel you could effectively oversee and coordinate a team of handypersons to prioritise and deliver services on time and to standard, this could be the perfect role for you.

As Handyperson Supervisor you can expect to be involved in:

Coordinating a small team of Handypersons, allocating workload, managing absences and identifying training requirements.

Carrying out the day-to-day triaging of defects, assessing the level of repair required, and either fix the fault found or escalate to maintenance staff as necessary, within specified service level deadlines. You will work independently on the majority of assigned jobs, while also working collaboratively and proactively with other teams. 

You will undertake removals and deliveries of cleaning materials and equipment, across the University campus ensuring a high level of customer service is maintained at all times.

You will need to work flexibly at key times to provide support during business-critical conference periods, on campus recruitment events and student arrivals and departures.

What will you bring to the role?

GCSE English and Maths Grade C/4 or above, or equivalent 

Apprenticeship training/qualification in relevant trade or equivalent skills obtained through practical work experience with a knowledge and understanding of the safe use of tools and equipment

NVQ 2 or City and Guilds in relevant trade or equivalent skills obtained through practical work experience

An organised approach including able to prioritise and deliver on time and to standard

Previous experience of work task planning, including allocating tasks to a team of people is desirable.

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• excellent pension scheme with generous employer contributions
• corporate employee-funded healthcare plan, in partnership with Benenden Health
• retailer and wellbeing discounts via Edenred
• on campus cinema/theatre, sports facilities, library, nursery (Canterbury) and food outlets 
• study while you work discounts, cycle to work scheme, local business discounts
• support in your development and wellbeing at all stages of employment, including an Employee Assistance Programme
• training and development opportunities at all levels
• on-site parking

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number EST-169-24.

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