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Head of Support Services

University of Oxford - Bodleian Libraries: Clarendon Building

Location: Oxford
Salary: £47,263 to £54,765 p.a. Grade 9
Hours: Full Time
Contract Type: Permanent
Placed On: 12th September 2018
Closes: 1st October 2018
Job Ref: 136832

The Support Services team provides the security, facilities management and maintenance services for some of the principal buildings of the Bodleian Libraries; the Weston Library, Old Bodleian Library, Radcliffe Camera, Clarendon Building and Osney One. We are now looking for a Head of Support Services to lead the team and to focus on providing an overarching strategic contribution for security and facilities management across nine key Bodleian Libraries sites.

Reporting to the Chief Operating Officer, you will be based in the Clarendon Building and have responsibility for a support services budget of £1.8m p.a. and will manage four direct reports, and indirectly support a team of approximately 14 maintenance/support staff and 38 security staff, ensuring that the highest standards of service are provided at all times and that operational procedures and policies are developed and complied with. The postholder will act as professional lead for facilities management and security matters across the Bodleian Libraries, advising senior managers and helping them anticipate and find solutions to complex problems.

Your role will also focus on developing strategic and operational plans for the Facilities Management and Security teams, playing an active role in the Bodleian Libraries’ strategic planning process and in the delivery and change management of key strategic projects, whilst also contributing at a high level to local and University wide projects through working groups and committees.

You will be educated to degree level or NVQ (level 6) and/or have considerable equivalent experience in a similar security or facilities management role, ideally both, together with experience in strategic planning and its application. You will also have the ability to build working relationships with a wide range of colleagues and customers, ensuring that issues are anticipated, planned for and resolved within appropriate time frames. Extensive line-management skills and experience of managing multi-million pound budgets are also essential.

This is a permanent, full-time post. Occasional out of hours working may be required and you will be expected to join the emergency out of hours call-out rota, for which an additional allowance will be paid.

Benefits include 38 days leave (including bank holidays and fixed closures), a generous pension scheme, extensive training and development opportunities, access to travel and childcare schemes, free entry to colleges, discounted access to sporting facilities and a wide range of other staff discounts.

Owing to the nature of this post, the successful candidate will be required to undertake a Basic DBS check as well as a financial background check. The possession of a criminal record or poor financial background will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one.

Only applications received online by 12.00 midday on Monday 1 October 2018 can be considered. Interviews are expected to take place during week commencing 8 October 2018.

Closing Date: 01-OCT-2018 12:00

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