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Education Service Delivery Administrator - 44643

University of Birmingham - College of Arts and Law

Location: Birmingham
Salary: £19,581 to £20,939 per annum, with potential progression once in post to £25,509 a year
Hours: Part Time
Contract Type: Fixed-Term/Contract
Placed On: 18th April 2019
Closes: 3rd June 2019
Job Ref: 44643

Part Time – 27 hours per week
Fixed term until 31 July 2021
Band - Starting salary is normally in the range £19,581 to £20,939. With potential progression once in post to £25,509 a year.

This post offers comprehensive and advanced administration services within the College of Arts and Law (CAL), supporting students, academic and professional services staff across the range of taught and research programmes offered within CAL. The post holder may support administration in any of the five schools that comprise CAL, or it may support programme administration centrally as circumstances necessitate.  The post holder will develop specialist knowledge of the programmes in their area and develop a wide range of skills, both technical and administrative, to ensure the College’s programme administration service is delivered to the requisite standard.  The post-holder will work within a team of administrators who share responsibility for the activities in hand, but will also have the opportunity to lead on given tasks within that team.

The post holder will be expected to contribute to other areas of the School/College (as and when required) in support of the College’s strategic priorities.

This role will suit applicants who:

  • enjoy supporting and interacting with lots of different people regularly as part of their role;
  • enjoy administration, assessing problems and formulating solutions;
  • are extremely accurate in their work;
  • enjoy working in a busy environment;
  • are IT literate and capable learning new systems;

Skills and Knowledge

  • Maintaining confidentiality and adherence to Data Protection Law in all areas of work.
  • Data accuracy and attention to detail.
  • Time management. I.e. you will be adept at organising and prioritising your own workload, as well as planning ahead.
  • Excellent interpersonal and communication skills, both written and verbal, to deal effectively and appropriately with a range of people, including staff, students and visitors.
  • Commitment and experience in providing a high level of customer service.
  • Fast and accurate IT skills (MS Office) with a good knowledge of on-line systems as well as the ability to learn and use a diverse cross section of IT software.
  • A high degree of accuracy with written English and numerical data.
  • Strong verbal and logical reasoning skills.
  • Analytical and problem solving skills.
  • Capability to service committees and to take accurate/concise minutes.
  • Excellent organisational and time-management skills with the ability to manage a range of tasks simultaneously and prioritise own workload.
  • Ability to use initiative and work independently.
  • The ability to transfer existing knowledge to new situations without direct supervision whilst also working well within a team.
  • Understanding of the importance of equality and diversity in the workplace.
  • The ability to identify and respond to equality and diversity issues in line with relevant policies and procedures.

Qualifications and Experience

  • Substantial professional experience in similar roles; or
  • GCSEs including English and Mathematics (or equivalent qualifications).

For further information please contact Julie Tonks  J.A.Tonks@bham.ac.uk

The University of Birmingham is an equal opportunity employer

Closing date:    3 June 2019                  Reference: 44643

To submit an electronic application online please click on the Apply Online button below; please quote Job Reference in all enquiries. Alternatively information can be obtained from 0121 415 9000 or visit www.birmingham.ac.uk/jobs

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