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Degree Apprenticeships Admissions Team Leader

QA Higher Education

Location: Birmingham
Salary: Competitive
Hours: Full Time
Contract Type: Permanent
Placed On: 7th June 2019
Closes: 7th August 2019

Immediate opportunity - open until successfully recruited

Are you looking for a new and challenging role with Higher Education? Do you have experience within ideally Admissions or perhaps Student Compliance or have an Academic background and looking for something away from the classroom but still with student contact?

About the role: Working within the Admissions Team, you will be responsible for our Degree Apprentice Programme assisting learners throughout the application process ensuring all are fully compliant with the Education and Skills Funding Agency rules. Our role is not for the faint hearted, as you will have the organisational, coordination and people management skills to ensure our agreed SLA’s and KPI’s with university partners are managed, tracked and delivered. You will be passionate about customer service as our Learner journey is of huge importance to us so it’s vital for a positive, timely and accurate process.    

Day to day:  

Assisting learners throughout the application process

Processing accurately apprenticeships data and completion date 

Daily monitoring of mailboxes, replying to any queries from applicants and recruiters

Management of Leaver non achiever process - audit & compliance check

Able to lead, motivate and line manage a small team effectively

Accountability for Programme offers and query turnaround times with agreed university partners

Ownership of every aspect of the admissions process ensuring all QAHE applicants and external agents receive an outstanding level of customer service

Confirm decisions on applications on receipt of qualifications, verifying qualifications, establishing fee status and updating the student records database and, where appropriate, making decisions on borderline applications within guidelines set

To contribute to the analysis of student numbers and take appropriate action and forward planning in response to findings

To identify and implement application process improvement

Bring your experience:

Academic or compliance experience is desirable

Experience of administering degree apprenticeship admissions would be considered strongly advantageous

Proven track record of successfully operating in the education sector in a similar role

Understanding of the application process and higher education admission

Ability to speak a foreign language would be an advantage

Your Learning & Development with QA: How can we support you? Naturally you will have a comprehensive Induction Programme organised and you will be introduced to various internal teams and stakeholders. Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable pathway to achieve your goals and aspirations.

Working at QAHE: At QAHE you will be surrounded by staff who love teaching and prioritise the student experience. We specialise in teaching as our main focus and ensuring a good experience for the learner is the number one priority for the team.

How to apply and who to contact: Using the apply link, please submit your details and we will be back in touch shortly. Should you have any queries and wish to speak with us please call the recruitment team on 01753 898671. We look forward to hearing from you!

   
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