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Student Advice Manager- Maternity Cover

London South Bank University - Student Services

Location: London
Salary: £38,307 to £44,832 includes London Weighting
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 4th May 2021
Closes: 23rd May 2021
Job Ref: REQ5740

LSBU is looking to appoint a new Student Advice Manager (Maternity Cover). The post will combine line management of the advice team, 1 to 1 work with students (involving taking on case load) and the development of the service and the support offered to students. The post holder will form part of the Management team within the Student Life Centre, and help support other student facing activity in conjunction with the Student Life Manager. Roles and Responsibilities would include enhancing student engagement, student budget management, Student Finance support, offering financial assistance through LSBU discretionary funding or external funding organisations (including charities) and offering university process advice.

Recent developments to the role include being the key contact for LSBU’s Care Leaver and Independent Students, helping to shape the University’s Access and Participation Plan, and the undertaking of the advice provision for International Students. Any experience in these areas of support would be advantageous.

You will be a problem solver with excellent customer service and communication skills, able to deal sensitively with a diverse range of individuals and enjoy working with people. You must be highly organised, IT literate and able to work both on your own initiative and as part of a team. Substantial Student Advice experience and an understanding of the issues Students face is essential. Some evening and weekend working will be required.

This is a Full time, fixed term position, as Maternity Cover, offered at grade 7 of the university’s pay scales (£37,629 to £44,039 per annum). End of July/Early August Start

Applications close midnight Sunday 23rd May 2021, with interviews likely to be held the week commencing 7th June 2021.

For further information regarding this position, please contact Mike Swire, Student Life Manager at

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Please Note: The Job Reference number for this post is REQ5740

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