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Mental Health and Wellbeing

University of Stirling

Location: Stirling
Salary: £27,116 to £33,309 p.a. Grade6
Hours: Full Time
Contract Type: Permanent
Placed On: 12th October 2021
Closes: 25th October 2021
Job Ref: SERV01330

Location: Stirling Campus

The Post

The post will form part of the Mental Health, Wellbeing and Counselling Team, based in Student Support Services, which provides a range of professional advisory and support services to current and prospective students. They will report formally to the Head of Student Guidance & Wellbeing but will be supervised on a day-to-day basis by the Mental Health Advisers.

1-1 Student Support

The successful applicant will sensitively and professionally support students who, for reasons associated with mental ill health or a diagnosed mental health condition, need support to thrive at university. They will operate within the boundaries of service protocols for confidentiality and risk management, and will build trust with their students. The post-holder will be required to provide support and guidance on commonly occurring mental health and welfare issues or queries, judging when to listen, when to give advice or guidance, when to escalate the student to a more senior officer, and when to refer the individual for other professional help, such as NHS intervention or specialist support.  

Description of Duties

In carrying out their role, the post holder will:

  • Work closely with Student Services colleagues and those in other teams, notably Accommodation Services, Security, the Institute of Advanced Studies and Faculties to ensure a high-quality specialist mental health mentoring support service for students
  • Risk assess the situation presenting when liaising with students and staff/student’s upporters (in partnership with senior colleagues as appropriate)
  • Refer students to other internal support services as appropriate and based on need and level of risk e.g. student learning services, counselling, or to appropriate external services e.g. specialist charities/third sector providers/NHS

Essential Criteria


  • Qualification in mental health (e.g. health and social care, or other relevant qualification), and/ or demonstrable relevant experience (e.g. working in the health and social care sector, or education sectors)


  • Significant experience of working with those with mental health conditions including those presenting in crisis, or with moderate-severe and complex mental health problems
  • Up to date knowledge of the Higher Education Sector, student support issues and academic requirements of a degree study programme

For further information, including a full description of duties, essential criteria and details on how to apply, please see

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