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IT Support Engineer

TEDI London

Overall you must be able to demonstrate an affinity and style of approach in line with our values:
  • Inclusive 
  • Collaborative 
  • Inspiring 
  • Courageous 
  •  Integrity

Working within our close-knit IT team of 5, providing a variety of day-to-day digital services to staff and maximising a cutting-edge digital student experience. 

Based at Canada Water Campus, you will join us just after we have welcomed our first new full-time undergraduates for a BSC engineering degree in September 2021. You will develop expertise across a range of capabilities including digital, web, data, cloud computing, project management, application and infrastructure development and business analysis. This is an exciting opportunity to develop your IT career.

Please apply by clicking ‘Apply Now’ where you will be guided to send your CV and a supporting statement which explains how you meet the essential criteria in the person specification.

This role closes at 23:59 on Sunday 5th December 2021. 

Separately, we are organising an online informal Q&A session for potential candidates to ask the Hiring Manager any questions they may have about this role before applying. You can register for this event here. Please note this is not mandatory and does not count as part of the recruitment process. Shortlisting will take place on a rolling basis to fit around the other commitments of panellists, with interviews taking place the week commencing the 13th December 2021. 


You will be someone who is able to:

  • Actively identify opportunities for improvement to the efficiency and quality within your service area and the broader IT function, proposing changes to procedures, policies and services
  • Work closely with the Digital Product Manager & M365 Specialists to identify trends and proactive improvement opportunities to both help users be more effective, make IT operations more efficient
  • Communicate effectively at all levels of the business to understand the organisation and create Information Systems that reflect our strategic priorities and aspirations
  • Rigorously ensure your own skills are maintained, developing a depth and breadth of knowledge in IT through undertaking continuous personal and professional development activities
  • Support the continual improvement of services provided by IT Team by undertaking project work with colleagues in line with delivery requirements
A further list of the role requirements and essential criteria for this job are available in the JD PDF.

TEDI-London is an innovative new higher education institution in London wholly focused on engineering, co-founded by Arizona State University, King’s College London, and UNSW Sydney.

Our vision is to transform engineering education to transform lives – both for students and for the users of the products they design and make. Our mission is to attract and empower individuals and partners from diverse backgrounds and perspectives to develop the skills and confidence to create practical real-world solutions that advance how we live as a global community. 
Location: London
Salary: £32,515 to £37,602 inclusive of London Weighting
Hours: Full Time
Contract Type: Permanent
Placed On: 24th November 2021
Closes: 5th December 2021
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