IT Support Analyst

We’re currently offering an exciting role for an IT/Applications Support Analyst to join our friendly Production Management team and work at the heart of one of the world’s leading universities. The role involves helping to support a variety of applications and offers a competitive salary of £39,347 – £46,974pa. This role offers a hybrid working pattern, with weekly anchor days worked on-campus in Edinburgh and the rest from home. The team would prefer full-time working hours (35hrs per week), but are committed to offering flexibility, so part-time hours or other flexible working options, i.e. compressed hours or staggered start/finish times, will be considered.

What we can offer you:

• A competitive salary of £39,347 – £46,974 per annum. 
• A friendly team and chance to be part of a world-leading centre of academic excellence providing production support to contribute to the wide range of services and applications that support our students and staff.
• Generous annual leave allowance of 40 days per year (inclusive of festive closure days) 
• Highly competitive defined-benefit pension scheme with a substantial employer contribution 
• A range of flexible working options to help prioritise work/life balance 
• A day of paid leave annually for your chosen volunteering activity
• Access to excellent online learning and a Staff Scholarship fund
• Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more 

Use our reward calculator to find out the total value of the pay and benefits for this role. 

What the job involves:

• Providing high quality technical support for corporate applications and working with colleagues and business partners across areas to ensure the smooth running of LIVE systems primarily under Student/Academic services (E.g.: Tribal SITS)
• Contributing specialist business and technical expertise to project teams ensuring that new IT systems and facilities are introduced successfully with minimal risk to the ongoing operation of university business.

Advert information