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Bursary & Customer Enquiries Team Leader

Oldham College

Location: Oldham
Salary: £24,738 to £26,374 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 25th November 2021
Closes: 5th December 2021
Job Ref: 2020OC0199

Bursary & Customer Enquiries Team Leader

Oldham College is a great career choice for ambitious professionals. With a “good” Ofsted rating, one of the best apprenticeship programmes in the region, excellent 16-18 results and truly outstanding GCSE English results, we are already a high performer.

We are looking for:

  • Team Leader - Bursary and Customer Enquiries/Reception

Alun Francis, our Principal, says: “This is a very important appointment, the Student Services department is central to our plans for the future, and we are looking for high calibre candidates. We want people who love their profession, are committed to providing high quality support to students, colleagues and the wider college. We are investing in the facilities, employer relationships and the skills and knowledge of our staff. We are looking for people who will respond to this, love the learners and enjoy the challenges and benefits of working at Oldham College”.

Michelle Royle, Head of Student Services, says “This role is integral to providing financial support to students in the management of the bursary and also in ensuring we deliver the highest levels of customer services on our enquiries and reception team”

Joining our Journey:

When you join our college, our colleagues have access to numerous benefits and facilities:

  • Generous Pension Scheme
  • Fantastic Staff Benefits and Rewards platform
  • Very generous holiday entitlement
  • Employee Assistance Scheme
  • Enhanced Maternity/Paternity provision
  • Staff Development days/week (Jan, July, Aug)
  • Free confidential counselling service
  • Staff recognition awards
  • Subsidised car parking
  • On-site Day Nursery
  • On-site hair and beauty salon and The Grange Theatre both offering staff discounts

The Role:

This important role will require you to be a person who can lead a team of people in a fast paced college environment.

You will need good attention to detail as you will be dealing with finances relating to the student bursary and should have experience in delivering high levels of customer service.

The role will require you to embed and work to the college’s values; working with Integrity, having Ambition to help our learners succeed and being Inclusive to learners and colleagues alike.

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