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Senior Internal Communications Officer - Student Voice

Cardiff University - Communications & Marketing

Location: Cardiff
Salary: £34,304 to £40,927 per annum (Grade 6). Appointments will usually be at the bottom of the Grade.
Hours: Full Time
Contract Type: Permanent
Placed On: 21st December 2021
Closes: 31st January 2022
Job Ref: 13232BR

Vacancy Number: 13232BR

Senior Internal Communications Officer – Student Voice

This new post will play a critical role in communicating to students the impact of our new Education and Students strategy, particularly in relation to ‘student voice’, and how student feedback from a wide range of sources is acted upon at Cardiff University.

Part of the University’s Internal Communications team, the successful candidate will work closely with the Student Engagement Team in Cardiff University’s Learning and Teaching Academy, and a network of school-based Student Engagement Officers. They will be expected to quickly establish relationships with colleagues in this newly expanded team, ensuring they are able to effectively communicate to our students how their feedback is changing the student experience at a local level.

The post holder will be expected to identify thematic and institution-level communications needs in relation to the student experience, and work closely with this matrixed team to deliver a joined-up view on how the University is responding to student feedback.

The postholder will be expected to ensure that all related communications and engagement:

  • Are targeted
  • Are timely - both planned and spontaneous according to the needs strategy delivery
  • Utilise our student-facing primary and secondary channels to reflect both audience needs and information consumption habits
  • Reflect best-practice
  • Utilise the full coalition of available sponsors.

This is a full-time, open-ended post.

Salary: £34,304 - £40,927 per annum (Grade 6). Appointments will usually be at the bottom of the Grade.

Important note: 
It is the University’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement.  Please ensure that the evidence you are providing corresponds with the numbered criteria outlined above. Your application will be considered based on the information you provide under each element. 
  
When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 13232BR

Closing date: Monday, 31 January 2022

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible w

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