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Student Advice Manager - Disability

University of Plymouth - Academic Registry

Location: Plymouth
Salary: £35,326 to £40,927 per annum - Grade 7
Hours: Full Time
Contract Type: Permanent
Placed On: 10th January 2022
Closes: 30th January 2022
Job Ref: A8384

Come and join our Student Services department in the beautiful South West.  You will be part of a team committed to streamlining access to student support and delivering an outstanding service that allows students to receive specialist advice and skills which are easy to find and access, both online and on campus.

Supporting our disabled students is a key priority for the University and we are focused on providing support throughout the student journey to ensure successful academic outcomes.  You will be responsible for managing the delivery and development of the Disability Services team in providing high quality guidance and advice to students and staff at the University.  You will manage a small caseload of disabled students and maintain an excellent relationship with the Faculties and other departments regarding the dissemination and implementation of disability-related support and development of inclusive practice.  You will ensure students and University staff receive responsive, accurate and clear advice both digitally and in-person in relation to queries about support for disabled students.

We are looking for someone with experience of supporting disabled students to lead our Disability Services team.  You will have knowledge of disabilities in a higher education context, ideally with a professional qualification relevant to disabilities.  You will also bring experience of developing a service, with a passion for using innovative technology and a commitment to evaluating services and work practices to ensure continuous improvement.

You will be line managing a team of Disability Advisors and Specialist Study Skills Advisors so experience of leading and motivating a team is essential.  You will also be expected to lead on projects and manage a case load so the ability to self-manage and prioritise is crucial.

This is a great time to join our team and be a part of the transformation of the student experience at the University of Plymouth where you can really make a difference.  The past 24 months have seen the University redesign our student support and administration services, through creating a new 'Academic Registry' department.  As part of establishing this new directorate, we are excited to be reshaping student support services, including a new Student Advice and Hub team which comprises of Disability Services, Specialist Study Skills, International Student Advice, Student Funding Advice and our front-of-house Student Hub.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Neil Gillett by email neil.gillett@plymouth.ac.uk or telephone 07813 360661.

This is a full-time position working 37 hours per week on a permanent basis.

Flexible working options including job share will be considered.

Closing date:  12 Midnight, Sunday 30th January 2022

Interviews are likely to take place on Friday 11th February 2022 and you will be notified if you have been shortlisted or not.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

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