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Admissions Officer

Ravensbourne University - Recruitment

Location: London
Salary: From £32,434 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 11th January 2022
Closes: 30th January 2022
Job Ref: P2022002

Interview Date:  Tuesday 08 February 2022

The role

We are seeking to appoint 2 Admissions Officers to join a small team that are responsible for providing an efficient and customer-focused admissions service to both home and international applicants. The admissions team look after applicants from the point of application right through to enrolment and play a critical role in delivering an excellent impression and experience to prospective Ravensbourne students. 

As an Admissions Officer the role holder will be required to manage and process applications to study across a diverse portfolio of courses at Undergraduate, Postgraduate and Further Education levels. You’ll be evaluating and verifying academic qualifications and making offers to applicants in line with our entry requirements, as well as managing the interview and portfolio assessment processes in conjunction with academic colleagues. 

The Admissions Officer’s will be the first contact point for applicants should they have any queries and answering phone and email communications in a friendly and professional manner is an important part of what we do. Our team manage a range of important processes such as visa applications, fee status assessments and more – so will need to support our applicants through this and deliver a first class service. 

The candidate 

Ideally the successful applicant will have prior experience in working in an admissions environment in a Higher Education and/or Further Education setting, and a solid understanding of the types of qualifications that our applicants are likely to use for entry to our courses. High levels of attention to detail are important as you’ll be responsible for ensuring that all policies and procedures are complied with during the application process. You’ll also need  

Experience of delivering against key performance indicators is essential, as is the ability to plan and manage your workload in order to balance a range of competing priorities. Prior experience of using the SITS system would be desirable, however any prior use of university student records systems would be advantageous.  

You’ll be aware of how critical an effective admissions process is to a university’s recruitment aims and be keen to work alongside recruitment colleagues at University Open Days, Q&A’s and other prospect and applicant events. You’ll also be aware of current issues within HE and/or FE or be able to learn and engage with the sector once you’re in the role. We’re looking for people who enjoy thinking creatively about processes and can suggest/identify potential improvements that benefit our applicants. 

If you have any questions about the role, you can contact Chris Goodchild (Head of Admissions) by email at c.goodchild@rave.ac.uk

If you are disabled and want to know more about job opportunities at Ravensbourne, please email our Disability Advice Line ravensbourne@disabilityrightsuk.org.  

We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve.

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