Back to search results

Technical Support Manager

Buckinghamshire New University

Location: High Wycombe
Salary: £34,304 to £38,587 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 23rd June 2022
Closes: 3rd July 2022
Job Ref: 445673

Full time (37 hours per week)

High Wycombe (and remote sites as required)

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

BNU continues to experience rapid growth in student numbers, making us one of the fastest-growing higher education providers. This is an exciting time to join the University as our significant estates’ development programme gets underway, and we prepare to embark on our new University Strategy.

Working within the Digital & Technical Services Directorate, the role is responsible for providing a high quality, 2nd-line support service to end users for the University's IT systems and technical infrastructure, providing specialist technical expertise and advice in the provision of IT and Audio Visual services and support including, but not limited to, hardware, client software, business systems, infrastructure and network services.

The successful candidate will work actively as a hands-on member of the team while prioritising, planning, directing and supervising the work of 4 Desktop Support Technicians plus 2 Technical Specialists to make the best use of team resources, including providing an active contribution to technical resolutions and owning incidents personally, as appropriate.

What we offer:

  • a generous holiday entitlement (30 days per annum, plus bank holidays & a set amount of closure days between Christmas and New Year, these days are determined and agreed on a yearly basis and are dependent on when Christmas and New Year falls each year.)
  • training & development support opportunities
  • contributory pension scheme (defined benefits scheme)
  • discounted gym membership to the on-site gym
  • a range of staff discounts with major retailers.

If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.  

For further information about this role please contact Hassan Ghani, Head of Operations, via hassan.ghani@bucks.ac.uk

All applications are to be made in full and online.  The University operates an anonymized shortlisting process and therefore any uploaded CVs or supporting documents must not include your name and personal details.  

Closing Date: 3rd July 2022

Interview Date:  w/c 11th July 2022

If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

At Buckinghamshire New University equality of opportunity and diversity is at the heart of all we do and fully integrated into our values. Our aim is to create an inclusive environment where everyone thrives and feels a sense of belonging. We are committed to diversity and welcome applications from different backgrounds and experiences.

Buckinghamshire New University is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

The University is also committed to achieving the Race Equality Charter.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from Buckinghamshire New University

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge