Security Support Receptionist (0.6 FTE)

Hours: Part-time (22.484 hours per week, 0.616 FTE)

About the Role

The Ashmolean Museum is the University of Oxford’s world-class museum of art and archaeology, home to internationally significant collections spanning thousands of years of human history. Our Safety and Security team plays a vital role in protecting these collections while ensuring a safe, welcoming and accessible environment for everyone who visits and works at the Museum.

You will be responsible for the day-to-day running of the Museum’s security reception, providing a professional and welcoming first point of contact for staff, visitors, contractors and deliveries. You will manage enquiries, operate reception and security systems, maintain accurate records and coordinate incoming and outgoing mail and parcels.

This is a permanent part-time post, working 22.484 hours per week (0.616 FTE). The anticipated working pattern is Wednesday, Saturday and Sunday, from 08:00 to 15:30.

Due to the nature of this post, the successful candidate will be required to undertake a satisfactory Basic Disclosure and Barring Service (DBS) check due to working in a security environment with access to restricted and sensitive areas. The post is also subject to Known Consignor security checks, requiring a full five-year employment and/or education history.

About You

You will have experience of working in a reception, front-of-house or customer-facing role, with the ability to deliver a professional, welcoming and efficient service to a wide range of visitors and stakeholders. You will have strong communication skills, both written and verbal, and be confident handling enquiries, managing telephone calls and responding appropriately to requests or concerns.

You will be highly organised, with experience of managing multiple administrative tasks, maintaining accurate records and updating electronic systems.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

Diversity

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.

How to Apply

You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Stewart Mann, Security Systems and Operations Manager, who can be contacted with enquiries relating to the role (stewart.mann@ashmus.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (GMT) on Monday 16 November 2026 can be considered. Interviews are expected to take place during the week commencing Monday 30 November 2026.

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