Student Funding Support Assistant

Fixed Term, until 30th April 2023

Full time, working 35 hours per week

Are you interested in working for a world top 100 University?

An exciting opportunity has arisen in the Student Administration Service with a passion for supporting students in the Student Fees and Funding Team. We are looking for someone to use their administrative and student support skills to have a positive impact on the experience of students.

You will be working specifically in the student funding area, supporting the administration of financial support and scholarship applications from both current and prospective students.

This role requires a positive outlook with willingness to be flexible in terms of contributing to the work of the whole team. Experience of dealing with students or customers would be advantageous as well as being able to work in a busy environment.

Key aspects of the role include responding to financial support and funding enquiries from current and prospective students, external agencies and colleagues. You will be required to work in a professional manner, often to strict deadlines.  Maintaining confidentiality is essential and your IT skills should be of excellent standard.  You will have the opportunity to develop your customer service skills in a team working environment,

You will need a minimum of 5 GCSE’s A-C or Grade 9-5. Have the ability to organise, work well under pressure and maintain attention to detail and accuracy. We would also expect you to be able to adapt your skills to new circumstances and an ability to learn and develop.

We are one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to the greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

To find out what makes the University of Sheffield a remarkable place to work, watch this short film: www.youtube.com/watch?v=7LblLk18zmo, and follow @sheffielduni and @ShefUniJobs on Twitter for more information.

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