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Clinic Reception Administrator

University of Southampton - Auditory Implant Service

Location: Southampton
Salary: £22,149 to £25,642 pro rata per annum
Hours: Part Time
Contract Type: Fixed-Term/Contract
Placed On: 7th December 2022
Closes: 4th January 2023
Job Ref: 2093022LH
 

Closing Date: Wednesday 04 January 2023

Interview Date: To be confirmed

Part Time Temporary: 0.75 FTE (27 hours per week) 

Based at the Highfield Campus, the University of Southampton Auditiory Implant Service (USAIS) is a regional service to provide Auditory Implants for deaf adults and children - you will be one of 2 Reception Administrators and part of the Customer Service Team.  You will be managing the reception area, dealing with enquiries from patients,  staff and visitors and processing incoming mail.

To be successful you will have excellent organisational and communication skills, be a team player and able to work accurately with minimal supervision demonstrating a customer-focused approach.  You will have a good knowledge of Microsoft IT packages and ideally will have used a database/administration system.

Please refer to the job description for more information about the post and our website https://ais.southampton.ac.uk/ for more information about the work of USAIS.

A satisfactory Disclosure and Barring Service clearance at Standard level is required for this role. 

The hours will be worked over 5 afternoons and there will be an opportunity for flexible overtime to cover for the morning receptionist.

There are a great range of benefits that includes a contributory pension scheme; holiday entitlement of 20 days holiday rising to 24 after 4 years plus bank holidays and 6 additional holidays (closure days); subsidised health and fitness facilities on-site; cycle to work scheme; a range of discounts which include restaurants, retail outlets and entertainment.

Equality, diversity and Inclusion is central to the ethos in the Faculty of Engineering and Physical Sciences. We particularly encourage Black, Asian and minority ethnic (BAME), LGBT and disabled applicants to apply.  The University holds an Athena SWAN silver award in recognition of its’ continued commitment to improving equality for women in science and engineering.   We will give due consideration to applicants that have taken a career break. The University has onsite childcare facilities.

Want to make a real difference to lives of our patients?  We look forward to hearing from you.

Informal enquiries to Melanie Alarcon, Admin Team Manager at USAIS.   Contact USAIS by telephone on 02380 593522, or e-mail m.j.alarcon@soton.ac.uk

Application Procedure

You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Lauren (Recruitment Team) on +44 (0) 23 8059 4043. Please quote reference 2093022LH on all correspondence.

Further details:

We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial, educational and social backgrounds opens up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value the diversity of our community and are willing to play their part in supporting the mission of inclusivity. 

Please note that applications from agencies will not be accepted unless indicated in the job advert.

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