Digital Performance Analyst

Job description

Coventry University Group is a global education group with a mission of Creating Better Futures. Over two centuries, we have flourished in Coventry and now also deliver access to our range of high-quality education and services through bases in London, Scarborough, Belgium, Poland, Egypt, Dubai, Singapore, Africa and China.

We have a great story to tell and we are reshaping our Marketing and Communications teams to help us reach new audiences in fresh and engaging ways. Thanks to our innovative colleagues across the Group, there is plenty of great content to tap into and you’ll get to work in a creative and collaborative environment with some really talented people. Our main base is Ryton Gardens, a fresh, modern office just outside Coventry with large, landscaped gardens and free parking – but we have colleagues based in several of our locations and go where the work needs us to be.

Coventry University Group does not stand still – innovation is part of the DNA here – and we are always looking to improve everything we do. That means it will never get boring, you will always be challenged, but you will be supported by amazing colleagues as part of an organisation that is making a difference to people’s lives.

The Role:

We are recruiting a Digital Performance Analyst to support the development of a performance measurement framework to drive the digital direction of the group. You will be working alongside the Campaigns, Brand and Insights team and will be the go-to person for the web analytics and insight for the Groups websites and digital campaigns, providing user insight for portfolio development.

You will support the delivery of user centred research through a range of research methods including but not limited to lab and field based usability testing, interviews and surveys. Using your experience, you will also provide recommendations to broader marketing teams and subject matter experts on improvements to websites, content, portfolio and the user journey.

The Successful Applicant:

• Experience as a digital/web analyst with experience of using web analytics tools to generate key performance reporting and actionable insight.
• Experience of driving data driven decision making across web and digital teams and the wider organisation.
• Google Analytics experience and usage to an advanced level.
• Experience of carrying out user research activities to improve user journeys and campaigns.
• Experience of taking complex information and using it to communicate clear recommendations for improvement.

Our Benefits

Along with a competitive salary we offer an industry leading Rewards and Benefits package which includes

• Annual Company Bonus up to 10% based on company performance
• Employers Pension Contribution matched up 10%
• 30 days Annual leave plus Bank Holidays
• Life Assurance 4*Salary
• BUPA Cash Plan
• 50% off Tuition Fee’s for staff dependants
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
• Discounted Staff Membership to our Coventry campus Sports Centre & Fitness Gym
• Cycle To work scheme
• New Electric Car Scheme
• New Holiday Purchase Scheme up to 5 Additional

 To view job description and person specification please click here.

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