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Regional Research Analyst, Education (Insights Hub)

British Council Malaysia

Location: Kuala Lumpur, East Asia, MY (Location primary is Malaysia, and can also be based in China,  Thailand, and Indonesia)

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. 
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. 
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Role Purpose:

The Regional Research Analyst, Education (Insights Hub) will:

  • Develop and deliver the British Council’s Education Insight Hubs, contributing to education and cultural relations impact. 
  • Provide analysis and insight about international education for the UK sector, government partners and to support achievement of our KPIs 
  • Position the UK as a contributor and convenor of knowledge about international HE and TVET globally.  
  • Lead and manage geographically dispersed teams, in accordance with British Council values, and where EDI is a strong component of the culture. 

Main accountabilities but not limited to the following: 

Strategy & Planning

  • Responsible for developing and delivering a clear plan for achievement of impact, appropriate resourcing and skills, and alignment with the wider HE portfolio in East Asia.
  • Incorporate innovation in programme design and delivery to ensure that our digital KPIs are met.
  • Work closely with regional CEGN leadership on developing, shaping and implementing East Asia Insights hub. 
  • Lead the development and presentation of the impact narrative for the East Asia Education Insight Hub.  

Leadership & Management

  • Lead and matrix manage wider Country/Territory Insight Hubs teams who will be seen as experts in their area of specialism 
  • Responsible for day-to-day project management and delivery of East Asia Education Insights products, reports, online content and marquee research. Including up to date market intelligence and data that will help inform global strategic planning and progress against KPIs conducted in accordance with the British Council values and where equality, diversity and inclusion (EDI) and environment/sustainability is a strong element of the culture.   

Business Development and Delivery

  • Builds relationships with strategic clients/partners within area of influence. 
  • Uses insights to understand current and prospective business development opportunities for the British Council and contributes to East Asia elements of the global CE business development strategy and plan. 
  • Owns the Insights and Engagement programme pipeline for East Asia, ensuring high quality pipeline data and documentation is maintained and submitted to the Partnerships and Contract Approvals Board
  • Leads the development of bids, proposals and business cases as agreed with Regional Education Director. 
  • Leads and/or ensures appropriate assessment, technical and commercial quality assurance and evaluation procedures for programmes and tender submissions in country. 
  • Provides direction and support on contract negotiations and delivery on individual contracts. 
  • Ensures internal and client compliance including legal finance, procurement, contract management and reporting 
  • Contributes to the development of internal and external communications materials to highlight impact and support positioning for new opportunities.  

Programme and Project Management

  • Lead planning and production of Insights reports, presentations and thought leadership in close collaboration with CE Marketing.
  • Develop innovative methods for analysing the business of international education and solutions to challenges facing the sector
  • Demonstrate the British Council’s thought leadership and knowledge through written publications and presentations
  • Ensure the quality assurance of all research products, collaborating closely with Asia-Pacific Marketing teams
  • Lead on internal training for Insights staff to develop essential skills for market knowledge and research. 
  • Manage information created and received in compliance with the British Council’s information management standards, policies, the UK data protection principles and local legislation
  • Ensure effective monitoring and evaluation for the East Asia education Insight Hub.  Use and disseminate M&E outcomes for internal programme improvement and external business development purposes.  
  • Drive and embed a culture of corporate compliance, ensuring that all necessary policies and procedures (e.g. HR, Finance, Legal, EDI, anti-racism, Safeguarding, data privacy, cyber security, environment etc) are implemented and maintained across the HE Insight and Engagement portfolio in East Asia, so that organisational risks are managed effectively. 


  • To actively Contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people’s well-being and mental health. 
  • Understand the British Council’s approach to equality, diversity and inclusion and how it applies to your role and make time for learning and development relating to EDI and anti-racism.

Role specific knowledge and experience:

  • Strong knowledge and experience of UK and EA HE sectors, international higher education, student recruitment and internationalisation context.
  • Experience of leading geographically dispersed teams and working in a matrix management structure
  • Partner and stakeholder engagement at a senior level
  • Managing and understanding sector needs and experience of business development
  • Applied knowledge of programme monitoring and evaluation, including developing theories of change
  • Inclusive leadership skills, modelling EDI and British Council values 

Role specific skills:

  • Applied knowledge and in depth understanding of quantitative and qualitative research methods
  • Experience of publishing research products
  • Strong writing and presentation skills
  • Advisory/ consultancy experience 
  • Familiarity with statistical software and data visualization tools. Advanced skills with MS Word, PowerPoint and Excel 
  • Knowledge of strategies to develop, grow and improve sector relationships and satisfaction.
  • Track record of managing a range of complex internal and external stakeholders in the delivery of high quality and effective professional services.
  • Ability to edit and oversee production of complex reports and data to high quality standards and tight deadlines 
  • Ability to present complex information and data engagingly to senior stakeholders and tailor it to diverse audiences 

Further Information:

Pay Band: 8

Contract Type: Indefinite

Location: Singapore and Malaysia


•    Candidates must have the right to live and work in the country in which the role is based.
•    Written and verbal proficiency in English language (CEFR Level C2 English)
•    Degree and/or equivalent experience
•    Condition of Employment:

Local Direct Hire

Applications are welcomed from external candidates currently in this location with a natural right to work.   
Applications are also welcomed from internal candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country/territory, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role.  Relocation support is also not provided. 

International Transfer

This role is also open to applicants who would need to relocate to undertake the role. Candidates who do not have a natural right to work in the country will be provided with immigration clearance and visa support.  Please note Visa approvals are beyond the British Council’s control so any job offer will be subject to securing the required right to work. Relocation support as set out in the British Council international relocation policy is available 

A connected and trusted UK in a more connected and trusted world. 

Equality , Diversity, and Inclusion (EDI) Statement 

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment.  We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.  All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 

The British Council is committed to safeguarding children, young people and adults who we work with. 

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. 

If you have any problems with your application please email 

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

To apply, click the 'Apply' button.
Location: China - China, Indonesia - Indonesia, Malaysia - Malaysia, Thailand - Thailand
Salary: Pay Band: 8
Hours: Full Time
Contract Type: Permanent
Placed On: 11th January 2023
Expires: 12th March 2023
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