Agent Relations Officer

Never Not Moving Forward

Build your career, follow your passion, be inspired by our environment of success. #BeTheChange

Do you regularly work with international student recruitment agents or have experience managing channel sales? Don’t miss this exciting opportunity to join a high-performance team and fully utilise your skills, knowledge and experience.

We are seeking an Agent Relations Officer to lead the management of the University’s relationships with its international student recruitment agents. Based in the International Office, part of the External Relations Directorate, the postholder will contribute to the implementation of the University’s international recruitment strategy and will play a key role in ensuring the University achieving administrative efficiency and regulatory compliance. The postholder will oversee all aspects of agent relationship management, including appointment of new agents, renewal and termination of existing agents, ongoing agent record keeping, regular and ad hoc communications with agents, agent performance reporting and analysis, and agent commission payment.

We are looking for someone who is educated to degree level and has substantial experience of managing the administrative aspects of channel sales partnerships, ideally in a Higher Education context. A successful postholder will have solid digital and numerical skills and knowledge of contract management, records management, commission payment, channel sales partner communication, and data analysis, ideally in a Higher Education context. You will join a friendly, collarabtive, and high-performing team that work with a diverse group of external partners and therefore strong interpersonal skills and cultural awareness are crucial.

The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Join us and #BeTheChange.

Born in 1898 to serve the skills needs of the 2nd industrial revolution, the University of East London has commenced Year 5 of its transformational 10-year Vision 2028 strategic plan led by our Vice-Chancellor & President, Professor Amanda Broderick, to advance Industry 4.0 careers-1st education. We have a clear route-map to provide a springboard for the jobs and opportunities of the future; drive diversity in the 4.0 talent pipeline - working in partnership to promote talent wherever it is found; and to create an inclusive and sustainable, green future.

To obtain further details about this vacancy please click the 'Apply' button above.

A successful external candidate for this position would be employed by UEL Professional Services Ltd, a wholly owned subsidiary of UEL. Employees of UEL Professional Services Ltd work alongside UEL colleagues in delivery of UEL’s mission, and UEL Professional Services Ltd will adopt UEL HR policies and procedures in full. Further detail regarding employment benefits can be found at the employee benefits section of our recruitment page

Further details:   Job Description & Person Specification    

CVs without a completed application form will not be accepted.

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