Academic Registrar

This is a fantastic opportunity to join the University as we develop our services with the ambition to provide an outstanding student experience aligned to our strategy. The University of Surrey is focused on providing high quality teaching and an excellent student experience. We are proud that our students rank us in the top 10 in the UK for student satisfaction, and we were shortlisted by the Times for ‘University of the Year 2023’.

We are seeking an Academic Registrar who will be able to provide vision and transformative leadership to ensure our registry function delivers outstanding service excellence to our university community.

The role

We are looking for an outstanding leader to join our Registry Service, providing leadership and direction for a number of teams including those who focus on quality assurance and enhancement, educational administration, student complaints and appeals, timetabling, student records, assessment, and awards.

For this role, we are looking someone who:

• Has in depth understanding of the Office for Students (OfS) conditions of registration
• Has experience of developing procedures within a complex environment with a clear focus on stakeholder engagement
• Demonstrates experience in driving a risk-based approach to compliance, quality and standards and rethinking the regulatory status quo
• Reduces complexity in the policy and regulatory environment and leads the University to adopt a streamlined and simplified set of regulations
• Can design and lead a new digitally enhanced registry with automated processes and workflow to reduce the team’s manual tasks

About you

The ideal candidate will have a thorough knowledge of educational administration within the Higher Education sector, including good understanding of quality assurance and enhancement, and student regulations and procedures. We’re looking for candidate who is flexible, forward-thinking, and open to change, and can create policies and procedures that embrace and support the ongoing evolution of the sector. You will enjoy working at pace and must be comfortable with complexity and uncertainty.

An exceptional leader, you will have experience of leading and managing a service provision, including effective leadership of high impact change projects. You’ll have excellent communication and influencing skills and must be able to establish credibility with staff and key stakeholders across the organisation. Student experience will be a key driver for you: you must be passionate about the student experience and always put students at the heart of your decision making.

What we can offer

The University of Surrey is a top UK University set in a beautiful campus in Guildford, half an hour’s journey from the centre of London. We offer a vibrant and forward-thinking working environment with access to a variety of staff development opportunities to help you fulfil your potential. In addition to salary, you will receive a generous annual leave entitlement, substantial pension, childcare assistance, and access to first-class sports and leisure facilities. We are happy to support blended working, with some time spent on campus and some from home.

How to apply

To apply for this role, please upload a CV and cover letter detailing how you demonstrate the knowledge and experience required for this role. You will also be asked to answer three brief questions to help us understand your suitability for the role.

To arrange an informal discussion about the role, please contact Anna Foster, Resourcing Specialist on a.g.foster@surrey.ac.uk

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