AV Support Technician Level 3

This new full time post is available immediately on a permanent basis. The working hours for this role are 36.5 hours compressed into a 4 day working week.

We have recently opened a number of new and exciting opportunities in our IT and Digital function. The university is developing a new ten-year strategy where digital ways of working will be central to delivering our vision and goals. The digital transformation will impact profoundly on our workplace design, the skills we develop, the way our students learn, and the way we work and collaborate, and we want to ensure that this transformation has our staff and students at its heart. We are investing in digital technology and skills development to strengthen our education, research, and partnerships, and to meet the needs of our community.

Exeter IT & Digital is central to all of this, and we are looking for people to join us who want to be part of this major transformation and part of changing the way we work and the way our students learn.

Why our staff love working here

• Flexible working opportunities
• 39-41 days annual leave (including bank holidays)
• Actively inclusive organisation ensuring equality and fairness for all
• Leading parental leave initiatives
• Multiple wellbeing and health initiatives for staff
• Sustainability and the environment being at the heart of what we do
• Beautiful campus environment when working from either Exeter or Penryn
• Inspiring research that really makes a difference to the world

Summary of the role

We are seeking an AV Support Technician within Exeter IT, working between the Streatham and St Luke’s campuses.

The post holder will be part of a customer focused team of technicians providing excellent remote and in person AV/IT support services to enable room users to make the best use of the AV and IT facilities at their disposal.

You will have good technical knowledge and skills in IT and AV equipment and be able to prioritise team and personal workloads. You will need to work well as part of a team, be willing to learn and adapt your skills with the current technologies, and communicate effectively through verbal and written communication.

You will be reporting to the AV Support Team Leaders and work closely with other members of the team, and will support colleagues from other teams within the university. As the team provides support over two campuses, you will be required to drive the service van.

The ideal candidate must be willing to learn and develop themselves and have a positive attitude, and excellent teamwork ethos is as important as technical ability. Candidates must be able to demonstrate professional customer service and excellent communication and interpersonal skills. The ideal candidate will have a flexible and adaptable approach with the ability to show initiative and be self-motivated.

Please ensure you read the Job Description and Person Specification for full details of this role.

We will be reviewing applications as they come in, so please don’t hesitate in applying, as we reserve the right to close this vacancy early if we receive sufficient applications.

Further information

For further information, please contact Bryan Flockhart, email: exeit-avteamleaders@exeter.ac.uk or (01392) 725190. 

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