Global Quality Officer

The Academic Quality Team is responsible for strategy and policy development and the provision of advice, guidance and support in the relation to the assurance and enhancement of academic standards, the quality of taught programmes and the quality of the student learning experience, across the wider, global University (ie, for all academic provision delivered at all five campus locations and by all study modes including via partnership arrangements and online).

Purpose of Role The Global Quality Officer will be responsible for undertaking key quality assurance activities on behalf of the University, particularly in relation to the approval, review and renewal of the University’s external partnership agreements and associated processes, and in relation to Approved Teachers/Tutors/Markers/Demonstrators and Professional, Statutory and Regulatory Bodies.  

Summary of Key Duties and Responsibilities:

• progress the approval, review and renewal of the University’s external partnership agreements, and collaborate with International Development colleagues in associated policy and procedure developments
• co-ordinate and manage the Partner Annual Monitoring and Review process, including liaising with colleagues across the University, reviewing reports with Senior Academics and producing a summary report for committee approval
• co-ordinate the reporting of Professional, Statutory and Regulatory Body (PSRB) accreditations to both the University and to external government organisations, and provide support to Schools as required in PSRB accreditation events

Education, Qualifications & Experience:

These are the criteria on which the short-listing and recruitment selection will be made

Essential

1. Educated to at least SCQF level 6-7 or similar or equivalent practical experience in the workplace
2. Experience of working within a similar environment as outlined above
3. Competent in the use of relevant IT packages
4. Proven relevant experience in quality-related matters
5. Analytical problem solving skills
6. Well-developed interpersonal skills
7. Demonstrable excellent customer service

Desirable

1. Experience of Higher Education
2. Experience of redesigning processes and of initiating systems-related improvements
3. Experience of approval and renewal of academic partnerships
4. Experience in collaborating with multi-location teams

How to Apply

Applications can be submitted up to midnight (UK time) on Monday 20^th February, 2023

Please must submit via the Heriot-Watt on-line recruitment system (1) Cover letter describing your interest and suitability for the post; (2) Full CV.

Heriot-Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/ .

We welcome and will consider flexible working patterns e.g. part-time working and job share options.

Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.

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