Admissions Supervisor (Studentships)

This full-time fixed term post is until July 2023 and is available as a Hybrid role.

Summary of the role

The University of Exeter is a member of the prestigious Russell Group of research-intensive universities. We combine world-class teaching with world-class research, and have achieved a Gold rating in the Teaching Excellence Framework Award 2017. The University of Exeter has over 22,000 students and 4600 staff from 180 different countries and has been rated the WhatUni2017 International Student Choice. Our research focuses on some of the most fundamental issues facing humankind today, with 98% of our research rated as being of international quality in the 2014 Research Excellence Framework. We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students.

The Admissions Department is a busy dynamic team, dealing with over 65,000 applications a year across Undergraduate and Postgraduate provision. Admissions deal with a large volume of enquiries via telephone, email and face to face focusing on providing an excellent service to our applicants and pre-applicants. Admissions deal with a wide range of topics including entry requirements, application processes and statutory requirements such as UKVI, CMA and GDPR. 

Admissions are based on two campuses; Streatham and Penryn, and this post is based in Streatham as an Admissions Supervisor in the Postgraduate team. This role offers the opportunity for blended working with the expectation that the role holder would come into the office/ on campus an average of 2 days per week.

We are seeking to appoint an enthusiastic Admissions Supervisor to join our thriving Admissions Team. We are looking for someone who will put our applicants and offer-holders at the heart of their daily work, who prioritises the delivery of excellent customer service, and understands the value of their contribution to our team. 

You will be part of a really friendly and supportive team environment. We care a great deal about the importance of working within a team where work/life balance is taken very seriously and strongly encouraged.

We are looking for the role-holders to demonstrate a combination of excellent organisational and administrative skills, with meticulous attention to detail. The successful candidate will demonstrate a commitment to providing world leading customer services, and be an integral team player. Ideally we would prefer people who have an understanding of admissions processes and qualifications. We would also expect a good working knowledge of a large database which supports admissions such as SITS.

You will need to demonstrate excellent communication skills in order to respond in a calm, clear and friendly manner to enquiries from applicants as well to our internal stakeholders. You will also be expected to demonstrate excellent interpersonal skills, and the ability to form good working relationships with fellow admissions staff, key colleagues from our Faculties, the International Recruitment Team and other relevant stakeholders within the University.

Benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, onsite gym, cycle to work scheme, sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay), and a new Fertility Treatment Policy; and a stunning campus environment in the heart of Exeter. 

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