Training and Development Officer

USG / Business Enhancement Team

Full-time: 35 hours per week

We are looking for a highly creative, enthusiastic, articulate, organised person to join our department as Development & Alumni’s Training and Development Officer. 

The Opportunity:

This role will provide training and user support for all Development and Alumni systems to ensure that different users can make the best use of data, analysis, reporting and training and that the University gains maximum benefit from these systems. This role will also support the Business Enhancement team in identifying business needs and determining solutions to business problems.

The Development & Alumni department exists to build a network of alumni and supporters throughout the world, building long-term relationships, by creating imaginative alumni and fundraising programmes and events, working in partnership with all areas across the University.

Your skills and attributes for success:

• Excellent communicator.
• Experience of designing software and business training course content to address training needs for users of varying knowledge and abilities.
• Experience of delivering training and support to application users, locally and remotely.
• Knowledge of training techniques and tools.
• Ability to work independently.
• Good analytical and problem solving skills.

Click here for a copy of the full job description.

The Development & Alumni department offers an inclusive and welcoming working environment: we understand that a diverse team is crucial to achieving our mission of "connecting for good". Our team is ambitious, acts with integrity and demonstrates commitment to progress and impact. We nurture talent and reward success.

You will be empowered to shape and inform aspects of our office culture such as diversity and inclusion, mental health and wellbeing, and sustainability. You will be supported to bring new ideas, and to take and learn from calculated risks. You will be empowered to develop ways of working that fit team needs and individual circumstances.

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