Conversion and CRM Manager

The UK Student Recruitment team oversees the recruitment, conversion and transition of UK students into Liverpool Hope University. This exciting post will manage the conversion strategy which works with applicants on supporting them to choose Liverpool Hope as their firm choice university. Working with academic and support staff across the Hope the role will ensure that applicants are aware of the many opportunities available to them if they decide to join us.

The postholder will have a strong understanding of the student journey and what drives student decision making. This is an exciting role that has a varied workload from managing and delivering Applicant days to creating engaging content for the CRM (Customer Relationship Management) conversion plan.

Using Azorus (the university’s CRM platform) the successful individual will be the main account manager for all communications sent out through the platform. The CRM plays a pivotal role in student recruitment and we are looking for a creative thinker who can deliver engaging content that is on brand and can create a strong a strong strategic plan with clear objectives derived from a data-driven approach.

The ideal candidate will be self-motivated and proactive with a strong ethos for customer service. They will enjoy both face to face interactions with students, academic and support colleagues as much as computer-based campaigns that need attention to detail and creative vision.

Managing members of the recruitment team means we will also be looking for candidates that can demonstrate leadership skills and have a passion for developing and motivating others. This is an excellent opportunity for an individual who enjoys being part of a team, has an eye for detail and can bring others along to meet clear recruitment targets. 

Interviews are scheduled to take place on Wednesday 22^nd February 2023.

For an application form and further details, please visit our website or contact us using the details below.

Liverpool Hope University
Personnel
Hope Park,
Liverpool L16 9JD

e-mail: jobs@hope.ac.uk 

Closing Date: Tuesday 14^th February 2023 by 12 noon

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