Digital Collaborative Services Lead

Post Type: Full Time

Contract Type: Fixed Term - start date from 20th February onwards with contract fixed term for 58 weeks

Closing Date: 23.59 hours GMT on Thursday 16 February 2023  (unless otherwise stated)

Do you have great interpersonal skills, a strategic mindset and leadership qualities? Are you passionate about digital transformation, IT service management and digital collaborative tools? 

If so we want to hear from you! We have an exciting opportunity for a 58 week maternity cover for our Digital Collaborative Services Lead. 

In this role you will provide leadership for the development, promotion and advocacy of collaborative digital tools across the University.  You will support the University’s digital transformation and seek to streamline or create new business processes, to enhance efficiency and improve our user experience. You will also work to empower staff and students to use digital technologies in new and innovative ways.

The ideal candidate will need:

• Strong communication and problem-solving skills
• Experience scoping, designing and embedding new IT services 
• Knowledge of service management principles and processes 
• Knowledge of digital collaborative tools such as Microsoft 365 and how they can underpin and maximise digital transformation

The University recognises the value of flexible working arrangements for staff and will consider applications from individuals who wish to work compressed hours, part-time or as a job share. 

The University and working environment

The University of Kent is a great place to work with an innovative team culture and generous benefits package including 43 days annual leave, a contributory pension and professional development opportunities. We offer hybrid-working and onsite parking when in the office. The campus occupies 300 acres of redeveloped parkland overlooking historic Canterbury with a theatre, sports facilities, library, nursery and food outlets.

Further Information 

Please review the Job Description and Person Specification for more details about the role. 

You are required to complete the main details section of the University's online application process and upload your CV and cover letter. Your cover letter should clearly address the requirements of the Person specification and you should provide clear evidence and examples which back-up any assertions you make in relation to each criterion. We recommend a maximum of 4 x A4 sides for this document.

If you would like to discuss this opportunity further, please contact Lauren Morris, Devolved IT Liaison Manager on L.Morris@kent.ac.uk.

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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