Location: | Canary Wharf, London |
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Salary: | £33,569 to £38,813 per annum |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 16th March 2023 |
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Closes: | 16th April 2023 |
Job Ref: | USL564 |
Salary range from 1 August 2023: £34,197 - £39,704 per annum.
Would you like to work in a modern Higher Education institution where student experience, customer service, academic quality, value for money and continuous improvement are at the forefront of how we make our decisions? Are you ready to place the student at the heart of all that you do? If your answer is ‘yes’, we have a great opportunity for you to experience it all for yourself as a Student Finance Adviser.
In this role you will support a specialist advice and support service to all students focusing on issues relating to money matters. You will provide guidance on tuition fees, student loans, and other financial support. In addition, you will support, develop and promote financial wellbeing strategies, including campaigns and events for students. You will be a key member and representative of the wider Services for Students team, working collaboratively as part of an integrated service to deliver a high-quality student experience.
To be successful in this role, you will be experienced in providing support to adults or young people seeking advice and guidance on financial matters. You will have experience of understanding and applying policies, regulations, and legislation in a university as well as experience of managing a large caseload, handling urgent and complex cases and liaising with internal and external support services. Your communication and interpersonal skills will be second to none and you will be organised with the ability to juggle multiple priorities to deadline.
With our community of staff and students growing steadily, this is an interesting and rewarding role which offers the chance to positively impact the experience and outcomes of our students.
In return, we offer you:
If you are up for the challenge and want to know more, please click 'Apply', you will need to register on our e-recruitment platform and complete an application form.
If you would like to have an informal conversation about the role, please contact Kim Patrick, Acting Head of Services for Students via email kim.patrick@sunderland.ac.uk
Closing Date: midnight, 16 April 2023
Interviews will be held: TBC
Please note that in order to provide quality support to our students at all times, our professional support staff work fully from the office.
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