Directorate Support and Improvement Administrator

About the Role

The post holder will support Directorate Support in the operational administration of Directorate Support within the Estates and Facilities Directorate. Directorate Support is responsible for the management and development of a range of functions to support the organisational effectiveness and development of a centralised service, on behalf of the Estates and Facilities Directorate (EAF).

The Directorate Support Administrator is responsible for ensuring the efficient and effective delivery of administration to the Directorate and for ensuring that robust processes and monitoring systems are followed. The post holder will be responsible for supporting Managers in their management of staff sickness absence, recruitment administration and will act as the first point of contact for the Directorate, liaising with other members of staff both internally and externally to a high standard.

About You

Reporting to the Head of Directorate Support and Improvement, the Directorate Support and Improvement Administrator will be responsible for providing a centralised support service to the Estates and Facilities Directorate. The successful candidate would be responsible for supporting areas such as recruitment, absence management, Learning and Development, mandatory training, discipline and welfare.

The successful candidate will hold GCSE in both English and Maths, with a Business Administration qualification or have equivalent experience, have strong administration skills, including experience of working in a busy, pressurised office environment, including a strong commitment to a customer-centered service culture, with a passion for providing an excellent service. The successful candidate will have experience in financial record keeping, as well as an interest to work in data management.

In addition you will need to have demonstrable experience in the use of Microsoft packages, Word, Excel and PowerPoint, with excellent writing skills and be able to write clear and concise communications to different audiences.

About the Department

The Directorate is one of the largest departments within Queen Mary University of London and is committed to supporting and promoting student wellbeing at the College, and provide the highest standards of estates and facilities across the university, preparing and helping to sustain the University’s working and learning environmental for students, staff, stakeholders, and guests by ensuring safe environments, security and cleanliness.

Details about the Estates and Facilities Directorate can be found at http://www.estates.qmul.ac.uk/

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

The post is based at the Dept W campus in London. It is full time (35 hours per week), permanent appointment. The starting salary will be Grade 3, in the range of £30,642 - £37,348 per annum, inclusive of London Allowance.

Informal enquiries should be addressed to Cheri Simon at c.simon@qmul.ac.uk

To further details and to apply for the role, please click the ‘further details and to apply’ button.

The closing date for applications is 17th April 2023.

Interviews are expected to be held shortly thereafter.

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